Board of Directors
M. Troy Woods
Prior to the merger with Global Payments in 2019, Mr. Woods served as Chairman of the Board, President and Chief Executive Officer of TSYS.
Since he joined TSYS in 1987, Mr. Woods has guided the company’s diversification strategy into faster growing areas of payments, directed TSYS’ international expansion and introduced its brand promise, People-Centered Payments, based on the belief that payments should revolve around people, not the other way around.
Mr. Woods started his career at Columbus Bank and Trust Company (Columbus, Ga.) on a part-time basis in 1970. From 1977 to 1979 he served as Senior Vice President for card services with United American Bank, Knoxville, TN. In 1979 he joined AmSouth Bank in Birmingham, AL, where he eventually became Senior Vice President of Consumer Lending in 1982.
Mr. Woods also serves, or has served, on the Board of Directors of the YMCA of Metropolitan Columbus (Ga.), West Georgia Honor Flight and the Greater Columbus Georgia Chamber of Commerce. He has also served as a member of the Board of Trustees for Columbus State University, the River Center for the Performing Arts and is currently a member of the Business Roundtable.
He earned a bachelor's degree from Columbus State University and also graduated from the University of Virginia's Graduate School of Retail Bank Management; Louisiana State University's School of Banking of the South; and University of Pennsylvania's CEO Academy at The Wharton School.
Kriss Cloninger III
Lead Independent Director
Kriss Cloninger III is the lead independent director for Global Payments. He also serves as a director of Tupperware Brands Corporation and is Chair of its Compensation Committee. He served on the board of TSYS from 2004 and as lead independent director of TSYS since 2017 until the closing of the company’s merger with Global Payments in September 2019. He also served on the board of Aflac Incorporated from 2001 to 2017.
In 2017, Mr. Cloninger retired as President of Aflac Incorporated, an insurance holding company, where he was responsible for capital and strategic planning, as well as helping the company grow the business while ensuring solid profitability. He also served as Chief Financial Officer of Aflac from the time he joined the company in 1992 until 2015, and he served as a principal with KPMG LLP.
Mr. Cloninger is a fellow of the Society of Actuaries and a member of the American Academy of Actuaries. He holds both a bachelor's and a master's degree in business administration from the University of Texas at Austin.
Chief Executive Officer
As chief executive officer and a member of the board of directors of Global Payments, Jeff Sloan is a decisive leader with deep industry knowledge and over 25 years of experience in financial technology. Jeff joined Global Payments as president in 2010 and became chief executive officer in 2013.
Prior to joining Global Payments, Jeff was a partner and the worldwide head of the Financial Technology Group in New York for Goldman, Sachs & Co. He pioneered the development of the payments practice in investment banking, where he led many of the industry’s landmark transactions over two decades.
He earned dual BA and BS degrees from The Wharton School of the University of Pennsylvania in 1989 (summa cum laude) and a JD from New York University School of Law in 1992 (magna cum laude). Jeff and his wife, Vicky, have three children and live in Atlanta, Georgia.
Jeff has been recognized by Institutional Investor as one of “America’s Best CEOs” and by the Atlanta Business Chronicle as one of “Atlanta’s Most Admired CEOs”. He serves on the executive committees and the boards of directors of Fleetcor Technologies, Inc. and the Metro Atlanta Chamber of Commerce; on the undergraduate executive board of The Wharton School of the University of Pennsylvania; and on the board of the Atlanta Committee for Progress. In 2017 and 2018, Jeff was the president and chairman of the board of directors of the Electronic Transactions Association.
F. Thaddeus Arroyo
Thaddeus Arroyo serves as the Chief Executive Officer of AT&T Consumer. He has overall responsibility for the company’s integrated consumer internet, video entertainment and mobility organization. His organization serves more than 159 million wireless subscribers, reaches 14 million customer locations with fiber internet, and is one of the world’s largest providers of pay TV. His organization also oversees both of AT&T’s prepaid wireless brands – AT&T PREPAID and Cricket Wireless – with a combined base of more than 16.5 million customers. His responsibilities include AT&T’s retail distribution network, which includes more than 5,400 AT&T retail locations and Cricket’s nearly 5,000 stores.
He previously served as Chief Executive Officer of AT&T Business, responsible for the company's integrated global Business Solutions organization, which serves nearly 3 million business customers in nearly 200 countries. Throughout his career, Mr. Arroyo has held diverse executive positions. He was the CEO of AT&T Mexico, LLC, where he led the expansion of the AT&T high-speed mobile network and distribution channels in Mexico. As President-Technology Development, he led the transformation of AT&T’s technology strategy. Under Mr. Arroyo’s leadership as Chief Information Officer (CIO), AT&T was widely recognized for its thought leadership and creativity in technology innovation and execution. Prior to AT&T, he also served as CIO at Cingular Wireless and Senior Vice President of Product Marketing and Development for Sabre Corporation.
Mr. Arroyo serves on the Board of Directors of Global Payments as a Director and Technology Committee Chair. He also serves on the board of the National Center for Women & Information Technology (NCWIT) and SMU Cox School of Business Executive Advisory Board. He is a trustee for the Dallas Museum of Art and a Governance Fellow with the National Association of Corporate Directors.
He is a graduate of the University of Texas at Arlington and he earned a master’s degree in business administration from Southern Methodist University Cox School of Business.
Robert H.B. Baldwin, Jr.
Bob Baldwin, Jr. served as the Vice Chairman of Heartland Payment Systems, Inc. from June 2012 until the closing of the company’s merger with Global Payments in April 2016. In this role, he was responsible for key industry relationships, investor relations, information security and customer service operations. He previously held the positions of Heartland’s Chief Financial Officer from 2000 to 2007 and President from 2007 to 2012.
Prior to joining Heartland, he served as the Chief Financial Officer at COMFORCE Corporation, a publicly-traded staffing company. From 1985 through 1998, Mr. Baldwin was an Investment Banker with Citicorp and Smith Barney, where he served as a Managing Director in Smith Barney’s Financial Institutions advisory business.
He serves on a variety of boards including the Electronic Transactions Association (ETA), Communities in Schools in Washington, DC, and Nassau Presbyterian Church and Cemetery in Princeton, NJ.
Mr. Baldwin holds a master of business administration degree from Stanford University's Graduate School of Business and a bachelor of arts degree from Princeton University.
John G. Bruno
John G. Bruno serves as Chief Operations Officer and a member of the Executive Committee for Aon plc (NYSE: AON). In this role, Bruno is responsible for technology and global business operations, working across the firm to drive innovation, productivity, and enhancements in processes and systems to deliver the greatest efficiency and results for colleagues and clients.
He joined Aon in September 2014 as Executive Vice President of Enterprise Innovation and Chief Information Officer. In his time at Aon, Bruno has helped the firm more effectively serve clients by delivering technology solutions that increased colleague productivity and established platforms for growth.
Prior to joining Aon, Bruno was Executive Vice President, Industry & Field Operations and Corporate Development for NCR Corporation, where he led all of NCR’s lines of business inclusive of financial services, retail, hospitality, travel, telecom and technology, interactive printer solutions and small business. As NCR’s Chief Technology Officer, he played a prominent role in the company’s reinvention to a growth oriented hardware-enabled, software-driven business with a focus on innovation and business model transformation. Under his leadership NCR repositioned its brand and marketing approach to align with the company’s reinvention, defining and leading a new technology category of consumer transaction technologies.
Throughout his 25 year career in the technology industry, Bruno has held senior leadership positions with increasing responsibilities with Fortune 500 companies including Goldman Sachs, Merrill Lynch, Symbol Technologies, and Cisco Systems.
William I Jacobs
Prior to his appointment, Mr. Jacobs served as Senior Executive Vice President for MasterCard International where he was responsible for developing new business ventures to service a wider range of member needs. He was also responsible for all alliances, joint ventures, new investments and equity investments.
Mr. Jacobs previously held the position of Executive Vice President for MasterCard Global Resources where his responsibilities included administration, government affairs, audit, finance, analysis, legal, human resources and global communications. At Global Resources, he was also involved in corporate finance and M&A activities.
Before joining MasterCard, Mr. Jacobs co-founded Financial Security Assurance Inc. (FSA) one of the world’s largest bond insurance companies. At FSA, he served as Chief Operating Officer, managing all staff functions including finance, policy, administration, investment management and legal.
In addition to serving on the Global Payments board where he served as Chairman from 2014 to 2019, Mr. Jacobs is also Chairman of the board of directors of Green Dot Corporation and serves as a director for Repay Holdings Corporation. He previously served on the boards of directors of Asset Acceptance Capital Corp., Investment Technology Group, Inc., Alpharma, Inc., LifeNexus and BondFactor and as the Chairman of the Board of Trustees at American University in Washington, D.C.
Mr. Jacobs received a BS in Business Administration from American University and a Juris Doctor from American University Law School.
Joia M. Johnson
Joia M. Johnson serves as the Chief Administrative Officer of Hanesbrands Inc., a marketer of innerwear and activewear apparel, overseeing the functions of legal, corporate social responsibility, government affairs, real estate and human resources. Prior to 2016, she held the position of General Counsel and Corporate Secretary since January 2007.
From 2001 until 2007, Ms. Johnson served as Executive Vice President, General Counsel and Corporate Secretary of RARE Hospitality International, Inc., a publicly traded restaurant franchise owner and operator.
Ms. Johnson served on the board of TSYS from 2018 until the closing of the company’s merger with Global Payments in September 2019. From 2011 to 2019, she served as a director of Crawford & Company, the world’s largest independent provider of claims management solutions to the risk management and insurance industry, as a member of its Audit Committee. From 2015 to 2019, Ms. Johnson also served as a member of and as Chair of its Compensation Committee. Ms. Johnson is a board member and past Chair of the American Arbitration Association and a member of the Executive Leadership Council, Society of International Business Fellows and the National Association of Corporate Directors.
She is a graduate of Duke University, earned a master’s degree in business administration from The Wharton School of Business and earned a law degree from the University of Pennsylvania School of Law.
Ruth Ann Marshall
Ruth Ann Marshall is a member of the boards of Regions Financial Corporation (NYSE: RF), ConAgra Foods (NYSE: CAG), Pella Corporation and Trustwave. She is active in the community and has served on boards of several civic and academic organizations including the PGA First Tee, the Cox School of Business at Southern Methodist University and the Aspen Santa Fe Ballet.
In May 2006, Ruth Ann Marshall retired as President of the Americas, MasterCard International, where she was responsible for building all aspects of MasterCard’s issuance and acceptance business in the United States, Canada, Latin America and the Caribbean. The Americas Region of MasterCard generated more than half of the company’s worldwide volume in 2005.
Ms. Marshall joined MasterCard in 1999 as President of MasterCard North America and was instrumental in growing MasterCard’s share of payments.
Before joining MasterCard, Ms. Marshall served as Group Executive President of two electronic payment service companies, MAC Regional Network and Buypass Corporation. Upon acquisition of these companies by Concord EFS, she became Senior Executive Vice President of the combined companies, where she oversaw marketing, account management, customer service and product development. In April 1999, she was awarded Credit Card Management’s Leader of the New Millennium Award for the payments industry. Ms. Marshall started her career at IBM, where, over 18 years, she served in managerial and executive positions.
In 2004 and 2005, Ms. Marshall was selected by Forbes.com as one of the World’s 100 Most Powerful Women. Ms. Marshall earned a master’s degree in finance and a bachelor’s degree in business administration from Southern Methodist University in Dallas.
Connie D. McDaniel
Connie D. McDaniel serves as a director of the Virtus Mutual Fund Family and previously served as a director of the RidgeWorth Funds where she chaired its Audit Committee. She also served on the board of TSYS as a Director and Audit Committee Chair from 2014 until the closing of the company’s merger with Global Payments in September 2019.
In 2013, Ms. McDaniel retired as Vice President and Chief of Internal Audit of The Coca-Cola Company. Prior to taking on that role in 2009, she served for over 20 years in various capacities with The Coca-Cola Company, including Vice President Global Finance Transformation and Vice President and Controller. Ms. McDaniel also held finance leadership positions with The Coca-Cola Company in Operating Units in both Germany and Thailand.
She is a graduate of Georgia State University.
William B. Plummer
William Plummer served as the executive vice president and chief financial officer of United Rentals, Inc., a publicly-traded equipment rental company, from December 2008 until October 2018. In this role, he was responsible for the development of the company’s finance activities, investor relations, and co-led its merger, acquisition and divestiture strategies.
Mr. Plummer has more than two decades of financial leadership experience, including positions as chief financial officer of Dow Jones & Company, where he set policy for global finance and corporate strategy, and vice president and treasurer of Alcoa Inc., where he was responsible for global treasury policy and relationship management with commercial and investment banks. Previously, he held executive positions with Mead Corporation and General Electric Capital Corporation.
In addition to serving on the Global Payments Board, Mr. Plummer serves as a director for John Wiley & Sons, Inc., where he is a member of the audit and technology committees. He also previously served as a director for UIL Holdings Corporation, where he was a member of the compensation and retirement benefits committees.
Mr. Plummer holds degrees in aeronautics and astronautics from the Massachusetts Institute of Technology, and a master of business administration degree from Stanford University's Graduate School of Business.
In addition to serving on the Global Payments Board, Mr. Plummer serves as a director for Waste Management, Inc., where he is a member of the audit and compensation committees; Nesco Holdings, Inc., where he is chairman and a member of the audit committee; and Venture Metals, Inc. He also previously served as a director for John Wiley & Sons, Inc., where he was a member of the audit and technology committees and UIL Holdings Corporation, where he was a member of the compensation and retirement benefits committees.
John T. Turner
John T. Turner has served as Chairman of the Board of the W.C. Bradley Co., a privately held consumer products and real estate company, since April 2018. From 1979 until 1999, he served in various capacities with the W.C. Bradley Co. and/or its subsidiaries, including President of Bradley Specialty Retailing, Inc. Mr. Turner continued to serve as a director of the W.C. Bradley Co. from 1999 until 2018 and was also actively involved in initiatives encompassing a variety of entrepreneurial, social and environmental interests.
Mr. Turner served on the board of TSYS from 2003 as a Director and Corporate Governance and Nominating Committee Chair until the closing of the company’s merger with Global Payments in September 2019.
He is a graduate of Vanderbilt University.