GPN2013.11.30-10Q
Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
x
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended November 30, 2013

OR
¨
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from             to             

Commission file number: 001-16111
GLOBAL PAYMENTS INC.
(Exact name of registrant as specified in charter)

Georgia
 
58-2567903
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
10 Glenlake Parkway, North Tower, Atlanta, Georgia
 
30328
(Address of principal executive offices)
 
(Zip Code)

Registrant’s telephone number, including area code: (770) 829-8000

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý   No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes ý   No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer ý                        Accelerated filer ¨
Non-accelerated filer ¨ (Do not check if a smaller reporting company)    Smaller reporting company ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
 
Yes ¨   No x
 
The number of shares of the issuer’s common stock, no par value outstanding as of December 31, 2013 was 71,921,197.


Table of Contents

GLOBAL PAYMENTS INC.
FORM 10-Q
For the quarterly period ended November 30, 2013

TABLE OF CONTENTS
 
 
 
Page
PART I - FINANCIAL INFORMATION
ITEM 1.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 2.
 
ITEM 3.
 
ITEM 4.
 
PART II - OTHER INFORMATION
ITEM 1.
 
ITEM 2.
 
ITEM 6.
  
 
 
SIGNATURES



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PART 1 - FINANCIAL INFORMATION

ITEM 1 - FINANCIAL STATEMENTS


GLOBAL PAYMENTS INC.
UNAUDITED CONSOLIDATED STATEMENTS OF INCOME
(in thousands, except per share data)

 
Three Months Ended
 
November 30, 2013
 
November 30, 2012
 
 
 
 
Revenues
$
634,122

 
$
588,538

Operating expenses:
 
 
 
Cost of service
235,170

 
210,268

Sales, general and administrative
294,045

 
276,177

Processing system intrusion
(7,000
)
 
(14,489
)
 
522,215

 
471,956

Operating income
111,907

 
116,582

Other income (expense):
 
 
 
Interest and other income
5,288

 
2,187

Interest and other expense
(8,025
)
 
(14,609
)
 
(2,737
)
 
(12,422
)
Income before income taxes
109,170

 
104,160

Provision for income taxes
(29,313
)
 
(28,789
)
Net income
79,857

 
75,371

Less: Net income attributable to noncontrolling interest, net of income tax
(5,960
)
 
(5,188
)
Net income attributable to Global Payments
$
73,897

 
$
70,183

 
 
 
 
Earnings per share attributable to Global Payments:
 
 
 
Basic
$
1.02

 
$
0.89

Diluted
$
1.02

 
$
0.89

See Notes to Unaudited Consolidated Financial Statements.
















 


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GLOBAL PAYMENTS INC.
UNAUDITED CONSOLIDATED STATEMENTS OF INCOME
(in thousands, except per share data)

 
Six Months Ended
 
November 30, 2013
 
November 30, 2012
 
 
 
 
Revenues
$
1,263,807

 
$
1,178,825

Operating expenses:
 
 
 
Cost of service
465,915

 
414,659

Sales, general and administrative
585,601

 
557,596

Processing system intrusion
(7,000
)
 
9,500

 
1,044,516

 
981,755

Operating income
219,291

 
197,070

Other income (expense):
 
 
 
Interest and other income
8,626

 
4,170

Interest and other expense
(15,904
)
 
(18,154
)
 
(7,278
)
 
(13,984
)
Income before income taxes
212,013

 
183,086

Provision for income taxes
(60,448
)
 
(53,553
)
Net income
151,565

 
129,533

Less: Net income attributable to noncontrolling interest, net of income tax
(13,025
)
 
(12,675
)
Net income attributable to Global Payments
$
138,540

 
$
116,858

 
 
 
 
Earnings per share attributable to Global Payments:
 
 
 
Basic
$
1.90

 
$
1.49

Diluted
$
1.88

 
$
1.48

See Notes to Unaudited Consolidated Financial Statements.


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GLOBAL PAYMENTS INC.
UNAUDITED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands)

 
Three Months Ended
 
November 30, 2013
 
November 30, 2012
 
 
 
 
Net income
$
79,857

 
$
75,371

Other comprehensive income:
 
 
 
   Foreign currency translation adjustments
23,948

 
18,089

   Income tax (provision) benefit related to foreign currency translation adjustments
(283
)
 
3,433

Other comprehensive income, net of tax
23,665

 
21,522

 
 
 
 
Comprehensive income
103,522

 
96,893

   Less: comprehensive income attributable to noncontrolling interests
(10,015
)
 
(9,776
)
Comprehensive income attributable to Global Payments
$
93,507

 
$
87,117



 
Six Months Ended
 
November 30, 2013
 
November 30, 2012
 
 
 
 
Net income
$
151,565

 
$
129,533

Other comprehensive income:

 
 
   Foreign currency translation adjustments
21,661

 
59,130

   Income tax benefit (provision) related to foreign currency translation adjustments
2,253

 
(3,146
)
Other comprehensive income, net of tax
23,914

 
55,984

 

 
 
Comprehensive income
175,479

 
185,517

   Less: comprehensive income attributable to noncontrolling interests
(19,642
)
 
(20,227
)
Comprehensive income attributable to Global Payments
$
155,837

 
$
165,290

See Notes to Unaudited Consolidated Financial Statements.



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GLOBAL PAYMENTS INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)
 
November 30, 2013
 
May 31, 2013
 
(Unaudited)
 
 
 
 
 
 
ASSETS
 
  
 

Current assets:
 
  
 

Cash and cash equivalents
$
1,096,833

  
$
680,470

Accounts receivable, net of allowances for doubtful accounts of $353 and $509, respectively
195,788

  
189,435

Claims receivable, net
662

  
1,156

Settlement processing assets
688,003

  
259,204

Inventory
8,886

  
11,057

Deferred income taxes
6,459

  
6,485

Prepaid expenses and other current assets
61,677

  
66,685

Total current assets
2,058,308

  
1,214,492

Goodwill
1,063,310

  
1,044,222

Other intangible assets, net
379,350

  
400,848

Property and equipment, net
357,880

  
348,064

Deferred income taxes
100,332

 
95,178

Other
22,384

  
22,252

Total assets
$
3,981,564

  
$
3,125,056

LIABILITIES AND EQUITY
 
  
 
Current liabilities:
 
  
 
Lines of credit
$
446,508

 
$
187,461

Current portion of long-term debt
72,351

 
72,335

Accounts payable and accrued liabilities
235,361

  
262,890

Settlement processing obligations
798,671

 
162,558

Income taxes payable
20,114

 
18,870

Total current liabilities
1,573,005

  
704,114

Long-term debt
922,545

 
891,134

Deferred income taxes
172,988

  
170,723

Other long-term liabilities
81,342

  
72,478

Total liabilities
2,749,880

  
1,838,449

Commitments and contingencies (See Note 13)


  


Equity:
 
  
 
Preferred stock, no par value; 5,000,000 shares authorized and none issued

  

Common stock, no par value; 200,000,000 shares authorized; 71,908,829 issued and outstanding at November 30, 2013 and 75,426,099 issued and outstanding at May 31, 2013

  

Paid-in capital
188,281

  
202,396

Retained earnings
896,597

  
958,751

Accumulated other comprehensive income (loss)
2,235

  
(15,062
)
Total Global Payments shareholders’ equity
1,087,113

  
1,146,085

Noncontrolling interest
144,571

 
140,522

Total equity
1,231,684

 
1,286,607

Total liabilities and equity
$
3,981,564

  
$
3,125,056

See Notes to Unaudited Consolidated Financial Statements.

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GLOBAL PAYMENTS INC.
UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
 
Six Months Ended
 
November 30, 2013
 
November 30, 2012
Cash flows from operating activities:
 
 
 
Net income
$
151,565

 
$
129,533

Adjustments to reconcile net income to net cash provided by operating activities:

 

Depreciation and amortization of property and equipment
28,439

 
26,494

Amortization of acquired intangibles
28,953

 
25,561

Share-based compensation expense
11,965

 
9,178

Provision for operating losses and bad debts
10,249

 
11,970

Deferred income taxes
6,073

 
30,055

Other, net
(4,345
)
 
(2,231
)
Changes in operating assets and liabilities, net of the effects of acquisitions:

 

Accounts receivable
(6,353
)
 
721

Claims receivable
(6,567
)
 
(6,600
)
Settlement processing assets and obligations, net
204,307

 
(11,671
)
Inventory
2,237

 
(4,297
)
Prepaid expenses and other assets
5,761

 
(11,204
)
Accounts payable and other accrued liabilities
(21,845
)
 
(67,869
)
Income taxes payable
1,244

 
(4,847
)
Net cash provided by operating activities
411,683

 
124,793

Cash flows from investing activities:
 
 
 
Business, intangible and other asset acquisitions, net of cash acquired
(2,324
)
 
(409,731
)
Capital expenditures
(41,178
)
 
(54,393
)
Net decrease in financing receivables
1,328

 
1,485

Net proceeds from sales of investments and business

3,102

 

Net cash used in investing activities
(39,072
)
 
(462,639
)
Cash flows from financing activities:
 
 
 
Net borrowings (payments) on short-term lines of credit
259,047

 
(2,992
)
Proceeds from issuance of long-term debt
810,000

 
910,327

Principal payments under long-term debt
(779,380
)
 
(343,133
)
Payment of debt issuance costs

 
(3,987
)
Repurchase of common stock
(250,183
)
 
(12,653
)
Proceeds from stock issued under share-based compensation plans
27,366

 
7,080

Common stock repurchased - share-based compensation plans
(5,260
)
 
(10,224
)
Tax benefit from share-based compensation plans
4,415

 
1,791

Distributions to noncontrolling interests
(15,593
)
 
(5,740
)
Dividends paid
(2,894
)
 
(3,153
)
Net cash provided by financing activities
47,518

 
537,316

Effect of exchange rate changes on cash
(3,766
)
 
17,516

Increase in cash and cash equivalents
416,363

 
216,986

Cash and cash equivalents, beginning of the period
680,470

 
781,275

Cash and cash equivalents, end of the period
$
1,096,833

 
$
998,261

See Notes to Unaudited Consolidated Financial Statements.

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GLOBAL PAYMENTS INC.
UNAUDITED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
 
(in thousands)


 
Number  of Shares 
 
Paid-in Capital 
Retained Earnings 
 
Accumulated Other Comprehensive (Loss) Income
 
Total Global Payments Shareholders’ Equity 
 
Noncontrolling Interest
 
Total Equity
Balance at May 31, 2013
75,426

 
$
202,396

$
958,751

 
$
(15,062
)
 
$
1,146,085

 
$
140,522

 
$
1,286,607

Net income
 
 
 
138,540

 
 
 
138,540

 
13,025

 
151,565

Foreign currency translation adjustment, net of tax of $2,253
 
 
 
 
 
17,297

 
17,297

 
6,617

 
23,914

Stock issued under employee stock plans
1,453

 
27,366

 
 
 
 
27,366

 
 
 
27,366

Common stock repurchased - share-based compensation plans
(345
)
 
(5,405
)


 
 
 
(5,405
)
 
 
 
(5,405
)
Tax benefit from employee share-based compensation, net
 
 
4,290

 
 
 
 
4,290

 
 
 
4,290

Share-based compensation expense
 
 
11,965

 
 
 
 
11,965

 
 
 
11,965

Distributions to noncontrolling interest
 
 
 
 
 
 
 
 
 
(15,593
)
 
(15,593
)
Repurchase of common stock
(4,625
)
 
(52,331
)
(197,800
)
 
 
 
(250,131
)
 
 
 
(250,131
)
Dividends paid ($0.04 per share)
 
 
 
(2,894
)
 
 
 
(2,894
)
 
 
 
(2,894
)
Balance at November 30, 2013
71,909

 
$
188,281

$
896,597

 
$
2,235

 
$
1,087,113

 
$
144,571

 
$
1,231,684


See Notes to Unaudited Consolidated Financial Statements.


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GLOBAL PAYMENTS INC.
UNAUDITED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
 
(in thousands)

 
Number  of Shares 
 
Paid-in Capital 
Retained Earnings 
 
Accumulated Other Comprehensive (Loss) Income
 
Total Global Payments
Shareholders’ Equity
 
 
Noncontrolling Interest
 
Total Equity
Balance at May 31, 2012
78,551

 
$
358,728

$
843,456

 
$
(30,000
)
 
$
1,172,184

 
$
128,737

 
$
1,300,921

Net income
 
 
 
116,858

 
 
 
116,858

 
10,861

 
127,719

Foreign currency translation adjustment, net of tax of ($3,146)
 
 
 
 
 
48,432

 
48,432

 
6,979

 
55,411

Stock issued under employee stock plans
807

 
7,080

 
 


 
7,080

 
 
 
7,080

Common stock repurchased - share-based compensation plans
(333
)
 
(10,224
)
 
 


 
(10,224
)
 


 
(10,224
)
Tax benefit from employee share-based compensation, net
 
 
1,453

 
 
 
 
1,453

 
 
 
1,453

Share-based compensation expense
 
 
9,178

 
 
 
 
9,178

 
 
 
9,178

Distributions to noncontrolling interest
 
 
 
 
 
 
 


 
(5,740
)
 
(5,740
)
Redeemable noncontrolling interest valuation adjustment
 
 
 
817

 
 
 
817

 
 
 
817

Repurchase of common stock
(300
)
 
(12,653
)
 
 
 
 
(12,653
)
 
 
 
(12,653
)
Commitment to purchase redeemable noncontrolling interest
 
 
(96,008
)
 
 
 
 
(96,008
)
 
 
 
(96,008
)
Dividends paid ($0.04 per share)
 
 
 
(3,153
)
 
 
 
(3,153
)
 
 
 
(3,153
)
Balance at November 30, 2012
78,725

 
$
257,554

$
957,978

 
$
18,432

 
$
1,233,964

 
$
140,837

 
$
1,374,801


See Notes to Unaudited Consolidated Financial Statements.



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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
 
NOTE 1—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
Business, Consolidation and Presentation— Global Payments Inc. is a high-volume processor of electronic transactions for merchants, multinational corporations, financial institutions, consumers, government agencies and other business and non-profit business enterprises to facilitate payments to purchase goods and services or further other economic goals. Our role is to serve as an intermediary in the exchange of information and funds that must occur between parties so that a transaction can be completed. We were incorporated in Georgia as Global Payments Inc. in September 2000, and we spun-off from our former parent company on January 31, 2001. Including our time as part of our former parent company, we have been in the payments business since 1967.
 
These unaudited consolidated financial statements include our accounts and those of our majority-owned subsidiaries, and all intercompany balances and transactions have been eliminated. These unaudited consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial information and with Rule 10-01 of Regulation S-X.

In the opinion of our management, all known adjustments necessary for a fair presentation of the results of the interim periods have been made.  These adjustments consist of normal recurring accruals and estimates that impact the carrying value of assets and liabilities.  We suggest that these financial statements be read in conjunction with the consolidated financial statements and notes thereto included in our Form 10-K for the fiscal year ended May 31, 2013.

Use of estimatesThe preparation of financial statements in conformity with GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reported period. Actual results could differ from those estimates.

Revenue recognition Our two merchant services segments primarily include processing solutions for credit cards, debit cards, electronic payments and check-related services. Revenue is recognized as such services are performed. Revenue for processing services provided directly to merchants is recorded net of interchange fees charged by card issuing banks. Our primary business model provides payment products and services directly to merchants as our end customers. We also provide similar products and services to financial institutions and a limited number of independent sales organizations ("ISOs") that, in turn, resell our products and services, in which case, the financial institutions and select ISOs are our end customers. The majority of merchant services revenue is generated on services priced as a percentage of transaction value or a specified fee per transaction, depending on card type. We also charge other fees based on specific services that are unrelated to the number of transactions or the transaction value. Revenue from credit cards and signature debit cards is generally based on a percentage of transaction value along with other related fees, while revenue from PIN-based debit cards is typically based on a fee per transaction.

Cash and cash equivalents Cash and cash equivalents include cash on hand and all liquid investments with an initial maturity of three months or less when purchased. Cash and cash equivalents include reserve funds collected from our merchants that serve as collateral to minimize contingent liabilities associated with any losses that may occur under the merchant agreement (“Merchant Reserves”). We record a corresponding liability in settlement processing assets and settlement processing obligations in our consolidated balance sheet. While this cash is not restricted in its use, we believe that designating this cash to collateralize Merchant Reserves strengthens our fiduciary standing with our member sponsors and is in accordance with guidelines set by the card networks. As of November 30, 2013 and May 31, 2013, our cash and cash equivalents included $296.4 million and $280.7 million, respectively, related to Merchant Reserves.

Our cash and cash equivalents include settlement related cash balances. Settlement related cash balances represent surplus funds that we hold on behalf of our member sponsors when the incoming amount from the card networks precedes the member sponsors’ funding obligation to the merchant. Settlement related cash balances are not restricted; however, these funds are generally paid out in satisfaction of settlement processing obligations the following day. Please see Note 3 - Settlement Processing Assets and Obligations and discussion below for further information.

InventoryInventory, which includes electronic point of sale terminals, automated teller machines, and related peripheral equipment, is stated at the lower of cost or fair value. Cost is determined by using the average cost method.

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Settlement processing assets and obligationsSettlement processing assets and obligations represent intermediary balances arising in our settlement process for direct merchants. In accordance with Accounting Standards Codification ("ASC") 210-20, Offsetting, we apply offsetting to our settlement processing assets and obligations where legal right of set-off exists. Please see Note 3 - Settlement Processing Assets and Obligations for further information.

Reserve for operating losses As a part of our merchant credit and debit card processing and check guarantee services, we experience merchant losses and check guarantee losses, which are collectively referred to as “operating losses.”

Our credit card processing merchant customers are liable for any charges or losses that occur under the merchant agreement. In the event, however, that we are not able to collect such amount from the merchants, due to merchant fraud, insolvency, bankruptcy or any other merchant-related reason, we may be liable for any such losses. We require cash deposits ("Merchant Reserves"), guarantees, letters of credit, and other types of collateral by certain merchants to minimize any such contingent liability. We also utilize a number of systems and procedures to manage merchant risk. We have, however, historically experienced losses due to merchant defaults.
  
We account for our potential liability for the full amount of the operating losses discussed above as guarantees. We estimate the fair value of these guarantees by adding a fair value margin to our estimate of losses. This estimate of losses is comprised of estimated known losses and estimated incurred but not reported losses. Estimated known losses arise from specific instances of, for example, merchant bankruptcies, closures or fraud of which we are aware at the balance sheet date, but for which the ultimate amount of associated loss will not be determined until after the balance sheet date. Estimated known loss accruals are recorded when it is probable that we have incurred a loss and the loss is reasonably estimable. Estimated known losses are calculated at the merchant level based on chargebacks received to date, processed volume, and historical chargeback ratios. The estimate is reduced for any collateral that we hold. Accruals for estimated known losses are evaluated periodically and adjusted as appropriate based on actual loss experience. Incurred but not reported losses result from transactions that we process before the balance sheet date for which we have not yet received chargeback notification. We estimate incurred but not reported losses by applying historical loss ratios to our direct merchant credit card and signature debit card sales volumes processed, or processed volume. Historically, this estimation process has been materially accurate.

As of November 30, 2013 and May 31, 2013, $2.1 million and $2.3 million, respectively, has been recorded to reflect the fair value of guarantees associated with merchant card processing. These amounts are included in settlement processing obligations in the accompanying consolidated balance sheets. The expense associated with the fair value of the guarantees of customer chargebacks is included in cost of service in the accompanying consolidated statements of income. For the three months ended November 30, 2013 and November 30, 2012, we recorded such expenses in the amounts of $1.9 million and $2.5 million, respectively. For the six months ended November 30, 2013 and November 30, 2012, we recorded such expenses in the amounts of $3.2 million and $5.3 million, respectively.
 
In our check guarantee service offering, we charge our merchants a percentage of the gross amount of the check and guarantee payment of the check to the merchant in the event the check is not honored by the payor’s bank in accordance with the merchant’s agreement with us. The fair value of the check guarantee approximates cost and is equal to the fee charged for the guarantee service, and we defer this fee revenue until the guarantee is satisfied. We have the right to collect the full amount of the check from the payor but have not historically recovered 100% of the guaranteed checks. Our check guarantee loss reserve is comprised of estimated losses on returned checks and estimated incurred but not reported losses.  We estimate the loss on returned checks by applying historical collection rates to our claims receivable balance.  We estimate incurred but not reported losses by applying historical loss ratios to the face value of our guaranteed checks.  As of November 30, 2013 and May 31, 2013, we had a check guarantee loss reserve of $3.5 million and $3.1 million, respectively, which is included in net claims receivable in the accompanying consolidated balance sheets. For the three months ended November 30, 2013 and November 30, 2012, we recorded expenses of $3.1 million and $3.4 million, respectively, which are included in cost of service in the accompanying consolidated statements of income. For the six months ended November 30, 2013 and November 30, 2012, we recorded expenses of $7.1 million and $6.7 million, respectively. The estimated check returns and recovery amounts are subject to the risk that actual amounts returned and recovered in the future may differ significantly from estimates used in calculating the receivable valuation allowance.

As the potential for merchants’ failure to settle individual reversed charges from consumers in our merchant credit card processing offering and the timing of individual checks clearing the payors’ banks in our check guarantee offering are not predictable, it is not practicable to calculate the maximum amounts for which we could be liable under the guarantees issued under the merchant

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card processing and check guarantee service offerings. It is not practicable to estimate the extent to which merchant collateral or subsequent collections of dishonored checks, respectively, would offset these exposures due to these same uncertainties.

Property and equipment— Property and equipment are stated at amortized cost. Depreciation and amortization are calculated using the straight-line method, except for certain technology assets discussed below. Leasehold improvements are amortized over the lesser of the remaining term of the lease or the useful life of the asset. Maintenance and repairs are charged to operations as incurred.

We develop software that is used in providing processing services to customers. Capitalization of internally developed software, primarily associated with operating platforms, occurs when we have completed the preliminary project stage, management authorizes the project, management commits to funding the project, it is probable the project will be completed and the project will be used to perform the function intended. The preliminary project stage consists of the conceptual formulation of alternatives, the evaluation of alternatives, the determination of existence of needed technology and the final selection of alternatives. Costs incurred prior to the completion of the preliminary project stage are expensed as incurred.

As of November 30, 2013, we have placed into service $92.2 million of hardware and software associated with our technology processing platform, referred to as G2. G2 serves as a front-end operating environment for merchant processing and is intended to replace a number of legacy platforms. Depreciation and amortization associated with these costs is calculated based on transactions expected to be processed over the life of the platform. We believe that this method is more representative of the platform's use than the straight-line method. We are currently processing transactions on our G2 platform in nine markets in our Asia-Pacific region and for a limited number of United States merchants. As these markets represent a small percentage of our overall transactions, depreciation and amortization related to our G2 platform for the three months and six months ended November 30, 2013 was not significant. Depreciation and amortization expense will increase as we complete migrations of other merchants to the G2 platform.
 
Goodwill and other intangible assets As of January 1, 2013, we completed our most recent annual goodwill impairment test and determined that the fair value of each of our reporting units was substantially in excess of the carrying value. No events or changes in circumstances have occurred since the date of our most recent annual impairment test that would more likely than not reduce the fair value of a reporting unit below its carrying amount.

Goodwill is tested for impairment at the reporting unit level, and the impairment test consists of two steps. In the first step the reporting unit’s carrying amount, including goodwill, is compared to its fair value. If the carrying amount of the reporting unit is greater than its fair value, goodwill is considered impaired and step two must be performed. Step two measures the impairment loss by comparing the implied fair value of reporting unit goodwill with the carrying amount of that goodwill. The implied fair value of goodwill is determined by allocating the fair value of the reporting unit to all the assets and liabilities of that unit (including unrecognized intangibles) as if the reporting unit had been acquired in a business combination. The excess of fair value over the amounts allocated to the assets and liabilities of the reporting unit is the implied fair value of goodwill. The excess of the carrying amount over the implied fair value is the impairment loss.

We have six reporting units: North America Merchant Services, U.K. Merchant Services, Asia-Pacific Merchant Services, Central and Eastern Europe Merchant Services, Russia Merchant Services and Spain Merchant Services. We estimate the fair value of our reporting units using a combination of the income approach and the market approach. The income approach utilizes a discounted cash flow model incorporating management’s expectations for future revenue, operating expenses, EBITDA, capital expenditures and an anticipated tax rate. We discount the related cash flow forecasts using our estimated weighted-average cost of capital for each reporting unit at the date of valuation. The market approach utilizes comparative market multiples in the valuation estimate. Multiples are derived by relating the value of guideline companies, based on either the market price of publicly traded shares or the prices of companies being acquired in the marketplace, to various measures of their earnings and cash flow. Such multiples are then applied to the historical and projected earnings and cash flow of the reporting unit in developing the valuation estimate.

Preparation of forecasts and the selection of the discount rates involve significant judgments about expected future business performance and general market conditions. Significant changes in our forecasts and the discount rates selected or the weighting of the income and market approach could affect the estimated fair value of one or more of our reporting units and could result in a goodwill impairment charge in a future period.

Other intangible assets primarily represent customer-related intangible assets (such as customer lists and merchant contracts), contract-based intangible assets (such as non-compete agreements, referral agreements and processing rights), and trademarks

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associated with acquisitions. Customer-related intangible assets, contract-based intangible assets and certain trademarks are amortized over their estimated useful lives of from 5 to 30 years. The useful lives for customer-related intangible assets are determined based primarily on forecasted cash flows, which include estimates for the revenues, expenses, and customer attrition associated with the assets. The useful lives of contract-based intangible assets are equal to the terms of the agreements. The useful lives of amortizable trademarks are based on our plans to phase out the trademarks in the applicable markets.

Amortization for most of our customer-related intangible assets is calculated using an accelerated method. In determining amortization expense under our accelerated method for any given period, we calculate the expected cash flows for that period that were used in determining the acquired value of the asset and divide that amount by the expected total cash flows over the estimated life of the asset. We multiply that percentage by the initial carrying value of the asset to arrive at the amortization expense for that period. If the cash flow patterns that we experience differ significantly from our initial estimates, we will adjust the amortization schedule accordingly. These cash flow patterns are derived using certain assumptions and cost allocations due to a significant amount of asset interdependencies that exist in our business.

Impairment of long-lived assetsWe regularly evaluate whether events and circumstances have occurred that indicate the carrying amount of property and equipment and finite-lived intangible assets may not be recoverable. When factors indicate that these long-lived assets should be evaluated for possible impairment, we assess the potential impairment by determining whether the carrying value of such long-lived assets will be recovered through the future undiscounted cash flows expected from use of the asset and its eventual disposition. If the carrying amount of the asset is determined not to be recoverable, a write-down to fair value is recorded. Fair values are determined based on quoted market prices or discounted cash flow analyses as applicable. We regularly evaluate whether events and circumstances have occurred that indicate the useful lives of property and equipment and finite-life intangible assets may warrant revision. In our opinion, the carrying values of our long-lived assets, including property and equipment and finite-life intangible assets, were not impaired at November 30, 2013 and May 31, 2013.

Income taxesDeferred income taxes are determined based on the difference between the financial statement and tax bases of assets and liabilities using enacted tax laws and rates. A valuation allowance is provided when it is more likely than not that some portion or all of the deferred tax assets will not be realized.

Fair value measurements GAAP requires disclosures about assets and liabilities that are measured at fair value. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the reporting date. The reporting standard establishes consistency and comparability by providing a fair value hierarchy that prioritizes the inputs to valuation techniques into three broad levels. Level 1 inputs utilize quoted prices in active markets for identical assets or liabilities. Level 2 inputs are based on other observable market data, such as quoted prices for similar assets and liabilities, and inputs other than quoted prices that are observable such as interest rates and yield curves. Level 3 inputs are developed from unobservable data reflecting our assumptions and include situations where there is little or no market activity for the asset or liability.

Fair value of financial instrumentsWe consider that the carrying amounts of our financial instruments, including cash and cash equivalents, receivables, lines of credit, accounts payable and accrued liabilities, approximate their fair value given the short-term nature of these items. Our term loans include variable interest rates based on the prime rate or London Interbank Offered Rate ("LIBOR") plus a margin based on our leverage position. At November 30, 2013, the carrying amount of our term loans approximates fair value, which is calculated using Level 2 inputs. Our subsidiary in the Russian Federation has notes payable with a fixed interest rate of 8.5% and maturity dates ranging from December 2013 through November 2016. At November 30, 2013, we believe the carrying amount of these notes approximates fair value, which is calculated using Level 3 inputs. Please see Note 6 – Long-Term Debt and Credit Facilities for further information.

Financing receivablesOur subsidiary in the Russian Federation purchases Automated Teller Machines ("ATMs") and leases those ATMs to our sponsor bank. We have determined these arrangements to be direct financing leases. Accordingly, we have $4.9 million and $6.3 million of financing receivables included in our November 30, 2013 and May 31, 2013 consolidated balance sheets, respectively.

There is an inherent risk that our customer may not pay the contractual balances due. We periodically review the financing receivables for credit losses and past due balances to determine whether an allowance should be recorded. Historically we have not had any credit losses or past due balances associated with these receivables, and therefore we do not have an allowance recorded.

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We have had no financing receivables modified as troubled debt restructurings nor have we had any purchases or sales of financing receivables.

Foreign currenciesWe have significant operations in a number of foreign subsidiaries whose functional currency is their local currency.  Gains and losses on transactions denominated in currencies other than the functional currencies are included in determining net income for the period.  For the three and six months ended November 30, 2013 and November 30, 2012, our transaction gains and losses were insignificant.

The assets and liabilities of subsidiaries whose functional currency is a foreign currency are translated at the period-end rate of exchange. Income statement items are translated at the weighted average rates prevailing during the period. The resulting translation adjustment is recorded as a component of other comprehensive income and is included in equity. Translation gains and losses on intercompany balances of a long-term investment nature are also recorded as a component of other comprehensive income.

Earnings per shareBasic earnings per share is computed by dividing reported earnings available to common shareholders by the weighted average shares outstanding during the period. Earnings available to common shareholders is the same as reported net income attributable to Global Payments for all periods presented.
 
Diluted earnings per share is computed by dividing reported earnings available to common shareholders by the weighted average shares outstanding during the period and the impact of securities that would have a dilutive effect on earnings per share. All options with an exercise price less than the average market share price for the period are assumed to have a dilutive effect on earnings per share. The diluted share base for the three and six months ended November 30, 2012 excludes shares of 0.4 million and 0.5 million, respectively, related to stock options. These shares were not considered in computing diluted earnings per share because including them would have had an antidilutive effect. There were no excluded shares for the three or six months ended November 30, 2013 related to stock options. No additional securities were outstanding that could potentially dilute basic earnings per share.

The following table sets forth the computation of diluted weighted average shares outstanding for the three and six months ended November 30, 2013 and November 30, 2012:
 
Three Months Ended
 
Six Months Ended
 
November 30, 2013
 
November 30, 2012
 
November 30, 2013
 
November 30, 2012
 
(in thousands)
 
(in thousands)
 
 
 
 
 
 
 
 
Basic weighted average shares outstanding
72,174

 
78,751

 
72,974

 
78,669

Plus: dilutive effect of stock options and other share-based awards
532

 
393

 
530

 
393

Diluted weighted average shares outstanding
72,706

 
79,144

 
73,504

 
79,062


New accounting pronouncements— From time-to-time, new accounting pronouncements are issued by the Financial Accounting Standards Board (“FASB”) or other standards setting bodies that are adopted by us as of the specified effective date. Unless otherwise discussed, our management believes that the impact of recently issued standards that are not yet effective will not have a material impact on our consolidated financial statements upon adoption.

In July 2013, the FASB issued Accounting Standards Update ("ASU") 2013-11, "Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists" ("ASU 2013-11"). The amendments in ASU 2013-11 require an entity to present an unrecognized tax benefit in the financial statements as a reduction to a deferred tax asset for a net operating loss ("NOL") carryforward, a similar tax loss, or a tax credit carryforward except when: (1) A NOL carryforward, a similar tax loss, or a tax credit carryforward is not available as of the reporting date under the governing tax law to settle taxes that would result from the disallowance of the tax position; or (2) The entity does not intend to use the deferred tax asset for this purpose (provided that the tax law permits a choice). If either of these conditions exists, an entity should present an unrecognized tax benefit in the financial statements as a liability and should not net the unrecognized tax benefit with a deferred tax asset. The amendment does not affect the recognition or measurement of uncertain tax positions under Accounting Standards Codification ("ASC") 740-5. The amendments in this ASU are effective for fiscal years, and interim periods within those years, beginning after December 15, 2013. The amendments should be applied prospectively to all unrecognized tax benefits that exist at

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the effective date. Retrospective application is permitted. We do not expect this ASU to have an impact to our consolidated financial statements.

In July 2013, the FASB issued ASU 2013-10, "Inclusion of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate) as a Benchmark Interest Rate for Hedge Accounting Purposes" ("ASU 2013-10"). The amendments in ASU 2013-10 permit an entity to designate Fed Funds Effective Swap Rate, also referred to as the overnight index swap rate, as a benchmark interest rate for hedge accounting purposes. In addition, the amendment removes the restriction on using different benchmark interest rates for similar hedges. The amendment is applicable to all entities that elect to apply hedge accounting of the benchmark interest rate under ASC 815. The amendment is effective immediately. This amendment did not have an impact to our consolidated financial statements.

In March 2013, the FASB issued ASU 2013-05, "Foreign Currency Matters" ("ASU 2013-05"). The amendments in ASU 2013-05 resolve the diversity in practice about whether current literature applies to the release of the cumulative translation adjustment into net income when a parent either sells a part or all of its investment in a foreign entity or no longer holds a controlling financial interest in a subsidiary or group of assets that is a nonprofit activity or a business within a foreign entity. In addition, the amendments in ASU 2013-05 resolve the diversity in practice for the treatment of business combinations achieved in stages (sometimes also referred to as step acquisitions) involving a foreign entity. ASU 2013-05 is effective prospectively for fiscal years and interim reporting periods within those years, beginning after December 15, 2013. This standard is effective for us beginning June 1, 2014. We are currently evaluating the impact of ASU 2013-05 on our consolidated financial statements.

NOTE 2—PROCESSING SYSTEM INTRUSION

In early March of 2012, we identified and self-reported unauthorized access into a limited portion of our North America card processing system. Our investigation also revealed potential unauthorized access to servers containing personal information collected from merchants who applied for processing services. As a result of this incident, certain card networks removed us from their list of Payment Card Industry Data Security Standards ("PCI DSS") compliant service providers. We have since received reports on compliance covering our systems that process, store, transmit or otherwise utilize card data and we have been returned to the network list of PCI DSS compliant service providers. During the three and six months ended November 30, 2013, we recorded a credit of $7.0 million associated with this incident related to insurance recoveries that we deemed probable of collection at the balance sheet date. This brings total insurance recoveries recognized to date to $27.0 million, and we do not expect any additional recoveries. During the three months ended November 30, 2012, we recorded a credit of $14.5 million associated with this incident. This credit reflects a $31.5 million reduction of our accrual for estimated fraud losses, fines and other charges based on agreements with certain networks resulting in charges that were less than our initial estimates. During the six months ended November 30, 2012, we recorded $9.5 million of expense associated with this incident. To date, we have not experienced a material loss of revenue that we can confirm has been related to this incident. However, this incident and our related remediation efforts could potentially have a negative impact on future revenues.


NOTE 3—SETTLEMENT PROCESSING ASSETS AND OBLIGATIONS

We are designated as a Merchant Service Provider by MasterCard and an Independent Sales Organization by Visa. These designations are dependent upon member clearing banks ("Member") sponsoring us and our adherence to the standards of the networks. We have primary financial institution sponsors in the various markets where we facilitate payment transactions with whom we have sponsorship or depository and clearing agreements. These agreements allow us to route transactions under the member banks' control and identification numbers to clear credit card transactions through MasterCard and Visa. In certain markets, we are members in various payment networks, allowing us to process and fund transactions without third-party sponsorship.

Funds settlement refers to the process of transferring funds for sales and credits between card issuers and merchants. For transactions processed on our systems, we use our internal network telecommunication infrastructure to provide funding instructions to the Members who in turn fund the merchants. In markets where we utilize third-party sponsorship, the standards of the card networks restrict us from performing funds settlement or accessing merchant settlement funds, and, instead, require that these funds be in the possession of the Member until the merchant is funded. However, in practice and in accordance with the terms of our sponsorship agreements with our Members, we generally follow a net settlement process whereby, if the incoming amount from the card networks precedes the Member's funding obligation to the merchant, we temporarily hold the surplus on behalf of the Member in our account at the Member bank and record a corresponding liability. Conversely, if the Member's funding obligation to the merchant precedes the incoming amount from the card networks, the amount of the Member's net receivable position is

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either subsequently advanced to the Member by us or the Member satisfies this obligation with its own funds. If the Member uses its own funds, the Member may assess funding cost, which is included in interest and other expense on the accompanying consolidated statements of income. Each participant in the transaction process receives compensation for its services.

Timing differences, interchange expense, Merchant Reserves and exception items cause differences between the amount the Member receives from the card networks and the amount funded to the merchants. These intermediary balances arising in our settlement process for direct merchants are reflected as settlement processing assets and obligations on our balance sheet. Settlement processing assets and obligations consist of the components outlined below:

Interchange reimbursement - our receivable from merchants for the portion of the discount fee related to reimbursement of the interchange expense.
Receivable from Members - our receivable from the Members for transactions we have funded merchants on behalf of the Members in advance of receipt of card association funding.
Receivable from networks - our receivable from the card networks for transactions processed on behalf of merchants where we are a Member of that particular network.
Exception items - items such as customer chargeback amounts received from merchants.
Merchant Reserves - reserves held to minimize contingent liabilities associated with losses that may occur under the merchant agreement.
Liability to Members - our liability to the Members for transactions for which we have received funding from the Members but have not funded merchants on behalf of the Members. Also cases in which the Member uses its own funds to satisfy a funding obligation to merchants that precedes the incoming amount from the card network.
Liability to merchants - our liability to merchants for transactions that have been processed but not yet funded where we are a Member of that particular network.
Reserve for operating losses - see Note 1 - Summary of Significant Accounting Policies.
Reserve for sales allowances.

In accordance with ASC 210-20, Offsetting, we apply offsetting to our settlement processing assets and obligations where legal right of set-off exists. We apply this offsetting by Member because the Member is ultimately responsible for funds settlement. With these Member transactions, we do not have access to the gross proceeds of the receivable from the networks and do not have a direct obligation or any ability to satisfy the payable that funds the merchant. In these situations, we apply offsetting to determine a net position with each member sponsor. If that net position is an asset, we reflect the net amount in settlement processing assets on our balance sheet and we present the individual components in the settlement processing assets table below. If that net position is a liability, we reflect the net amount in settlement processing obligations on our consolidated balance sheet and we present the individual components in the settlement processing obligations table below. In markets where we have direct membership, offsetting is not applied, and the individual components are presented as an asset or obligation based on the nature of that component.


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November 30,
2013
 
May 31,
2013
 
(in thousands)
Settlement processing assets:
 
 
 
Interchange reimbursement
$
69,428

 
$
70,348

Receivable from Members
265,862

 
117,404

Receivable from networks
418,656

 
126,136

Exception items
3,869

 
2,725

Merchant Reserves
(69,812
)
 
(57,409
)
 
$
688,003

 
$
259,204

 
 
 
 
Settlement processing obligations:
 
 
 
Interchange reimbursement
$
180,426

 
$
200,319

Liability to Members
(274,312
)
 
(27,717
)
Liability to merchants
(481,502
)
 
(120,875
)
Exception items
6,575

 
12,308

Merchant Reserves
(226,613
)
 
(223,314
)
Reserve for operating losses
(2,109
)
 
(2,318
)
Reserves for sales allowances
(1,136
)
 
(961
)
 
$
(798,671
)
 
$
(162,558
)

NOTE 4—BUSINESS AND INTANGIBLE ASSET ACQUISITIONS AND JOINT VENTURES

Fiscal 2014

Comercia Global Payments Brazil

Effective September 30, 2013, CaixaBank, S.A. ("CaixaBank"), which owns 49% of Comercia Global Payments ("Comercia"), our subsidiary in Spain, purchased 50% of Global Payments Brazil for $2.1 million in cash and a commitment to fund the capital needs of the business until such time as their cumulative funding is equal to funding that we have provided from inception through the effective date of the transaction.  The transaction created a new joint venture which will do business as Comercia Global Payments Brazil.  As a result of the transaction, we deconsolidated Global Payments Brazil, and we apply the equity method of accounting to our retained interest in Comercia Global Payments Brazil.  We recorded a gain on the transaction of $2.1 million which is included in interest and other income in the consolidated statement income. The results of the Brazil operation from inception until the restructuring into a joint venture on September 30, 2013 were not material to our consolidated results of operations, and the assets and liabilities that we derecognized were not material to our consolidated balance sheet.

American Express Portfolio

In October 2013, we acquired a merchant portfolio in the Czech Republic from American Express Limited for $1.9 million. The acquired assets have been classified as customer-related intangible assets and contract-based intangible assets with estimated amortization periods of 10 years.


Fiscal 2013

Accelerated Payment Technologies

On October 1, 2012, we completed the acquisition of 100% of the common stock of Accelerated Payment Technologies ("APT") for $413.0 million less working capital. We funded the acquisition using proceeds from a term loan. We acquired APT, a provider of fully-integrated payment technology solutions for small and medium sized merchants, to expand our direct distribution capabilities in the United States. This acquisition has been recorded as a business combination, and the purchase price was allocated to the assets

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acquired and liabilities assumed based on their estimated fair values. The purchase price of APT was determined by analyzing the historical and prospective financial statements. Acquisition costs associated with this purchase were not material.

The following table summarizes the purchase price allocation (in thousands):
Goodwill
$
308,518

Customer-related intangible assets
97,200

Contract-based intangible assets
30,600

Acquired technology
15,000

Fixed assets
1,309

Other assets
3,708

Total assets acquired
456,335

Deferred income taxes
(46,167
)
     Net assets acquired
$
410,168


The goodwill associated with the acquisition is not deductible for tax purposes. The customer-related intangible assets have estimated amortization periods of 12 years. The contract-based intangible assets have amortization periods of 1.5 to 10 years. The acquired technology has an amortization period of 8 years.

Prior to the acquisition, we processed transactions for the majority of APT's merchants via an ISO relationship. As a result, our revenue did not materially change with this acquisition and the amount of incremental revenue and earnings of APT since the acquisition date included in the consolidated statement of income for the three and six months ended November 30, 2013 is not material. With the acquisition, we no longer pay a monthly residual to APT. The following pro forma information shows the results of our operations for the three and six months ended November 30, 2012 as if the APT acquisition had occurred June 1, 2012. The pro forma information is presented for information purposes only and is not necessarily indicative of what would have occurred if the acquisition had been made as of that date. The pro forma information is also not intended to be a projection of future results due to the integration of the acquired business.

 
Unaudited
 
Three Months Ended
 
Six Months Ended
 
November 30, 2012
 
November 30, 2012
 
November 30, 2012
 
November 30, 2012
 
(Actual)
 
(Pro forma)
 
(Actual)
 
(Pro forma)
 
(in thousands, except per share data)
 
(in thousands, except per share data)
Total revenues
$
588,538

 
$
589,327

 
$
1,178,825

 
$
1,183,000

Net income attributable to Global Payments
$
70,183

 
$
69,871

 
$
116,858

 
$
117,754

 
 
 
 
 
 
 
 
Net income per share attributable to Global Payments, basic
$
0.89

 
$
0.89

 
$
1.49

 
$
1.50

Net income per share attributable to Global Payments, diluted
$
0.89

 
$
0.88

 
$
1.48

 
$
1.49



Redeemable Noncontrolling Interest Acquisition

On July 26, 2012, we entered into an agreement to purchase HSBC Asia's ("HSBC") 44% interest in Global Payments Asia-Pacific Limited ("GPAP") for fair value of $242.0 million. Effective December 1, 2012, we completed the purchase. We used a combination of excess cash and existing borrowings to complete the transaction.

The purchase was treated as an equity transaction and reflected as a financing cash outflow in our statement of cash flows. Accordingly, no additional value was ascribed to the assets of GPAP. The difference between the maximum redemption amount of the redeemable noncontrolling interest at July 26, 2012 and our purchase price was recorded as a reduction of paid-in capital of $96.0 million. In accordance with Accounting Standards Codification 480, Distinguishing Liabilities from Equity ("ASC 480"), from the

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agreement date through the close of the transaction, we accounted for our commitment to purchase the remaining 44% of GPAP as a freestanding forward contract. Accordingly as of July 26, 2012, we stopped attributing income to redeemable noncontrolling interest and any subsequent distributions to holders of the redeemable noncontrolling interest are characterized as interest expense. HSBC is entitled to dividends through the closing of the transaction pursuant to the GPAP shareholders agreement and the purchase agreement. During fiscal 2013, we declared a dividend for fiscal year 2012 of which $8.4 million was paid to HSBC. Such dividend is reflected as interest expense in our consolidated statements of income in the accordance with the provisions of ASC 480. During fiscal year 2014, we expect to declare an additional dividend related to GPAP operations through the closing date. We expect HSBC's share of such dividend to be reflected in interest expense in our fiscal year 2014 consolidated statements of income.

Banca Civica

On December 12, 2012, Comercia completed the acquisition of the merchant acquiring business of Banca Civica, S.A. ("Civica") from CaixaBank for €17.5 million ($22.9 million equivalent as of the acquisition date). This transaction has been recorded as a business combination, and the purchase price is allocated to the assets acquired and liabilities assumed based on their estimated fair values. The purchase price of Civica was determined by analyzing the historical and prospective financial statements. The results of operations of this business were not significant to our consolidated results of operations and accordingly, we have not provided pro forma information relating to this acquisition. Acquisition costs associated with this purchase were not material.

The following table summarizes the purchase price allocation (in thousands):
Goodwill
$
4,445

Customer-related intangible assets
4,576

Contract-based intangible assets
13,858

     Net assets acquired
$
22,879


The goodwill associated with the acquisition is not deductible for tax purposes. The customer-related and contract-based intangible assets have estimated amortization periods of 10 and 18 years, respectively.

NOTE 5—GOODWILL AND INTANGIBLE ASSETS

As of November 30, 2013 and May 31, 2013, goodwill and intangible assets consisted of the following:
 
 
November 30,
2013
 
May 31,
2013
 
(in thousands)
Goodwill
$
1,063,310

 
$
1,044,222

Other intangible assets:


 


Customer-related intangible assets
$
568,415

 
$
559,884

Trademarks
6,213

 
6,390

Acquired technology
15,000

 
15,000

Contract-based intangible assets
113,902

 
110,234

 
703,530

 
691,508

Less accumulated amortization:
 
 
 
Customer-related intangible assets
290,560

 
262,649

Trademarks
4,016

 
3,967

Acquired technology
2,184

 
1,248

Contract-based intangible assets
27,420

 
22,796

 
324,180

 
290,660

 
$
379,350

 
$
400,848





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The following table discloses the changes in the carrying amount of goodwill for the six months ended November 30, 2013:

 
North America merchant services
 
International merchant services
 
Total
 
(in thousands)
Balance at May 31, 2013
$
519,175

 
$
525,047

 
$
1,044,222

Accumulated impairment losses

 

 

 
$
519,175

 
$
525,047

 
$
1,044,222

 
 
 
 
 
 
Goodwill acquired

 

 

Effect of foreign currency translation
(2,124
)

21,212

 
19,088

Balance at November 30, 2013
$
517,051

 
$
546,259

 
$
1,063,310




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NOTE 6—LONG-TERM DEBT AND CREDIT FACILITIES

Outstanding debt consisted of the following:
 
November 30,
2013
 
May 31,
2013
Lines of credit:
(in thousands)
Corporate Credit Facility - long-term
$
360,000

 
$
309,955

Short-term lines of credit:
 
 
 
United Kingdom Credit Facility
82,104

 
74,146

Global Payments Canada Finance Corporation Credit Facility
76,875

 

Hong Kong Credit Facility
74,680

 
38,134

Spain Credit Facility
168,888

 
28,041

Malaysia Credit Facility
10,337

 
14,025

Taiwan Credit Facility
5,844

 
8,359

Canada Credit Facility

 
6,866

Singapore Credit Facility
12,993

 
6,459

Philippines Credit Facility
7,660

 
6,384

Sri Lanka Credit Facility
2,169

 
1,978

Macau Credit Facility
2,201

 
1,966

Maldives Credit Facility
1,999

 
741

Brunei Credit Facility
688

 
362

 Malta Credit Facility
70

 

Total short-term lines of credit
$
446,508

 
$
187,461

Total lines of credit
806,508

 
497,416

Notes payable
4,896

 
6,014

Term loan
630,000

 
647,500

Total debt
$
1,441,404

 
$
1,150,930

 
 
 
 
Current portion
$
518,859

 
$
259,796

Long-term debt
922,545

 
891,134

Total debt
$
1,441,404

 
$
1,150,930


Lines of Credit

The Corporate Credit Facility is available for general corporate purposes and to fund future strategic acquisitions. As of November 30, 2013, the interest rate on the Corporate Credit Facility was 2.4% and the facility expires on December 7, 2015. Our short-term lines of credit are primarily used to fund settlement. For certain of our lines of credit, the line of credit balance is reduced by the amount of cash we have on deposit in specific accounts with the lender when determining compliance with the credit limit. Accordingly, the line of credit balance may exceed the stated credit limit at any given point in time, when in fact the combined position is less than the credit limit. The total available incremental borrowings at November 30, 2013 were $390.0 million under our Corporate Credit Facility. As of November 30, 2013, we had $1,031.9 million available to fund settlement under our short-term lines of credit.


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For the three months ended November 30, 2013, we entered into the following additional lines of credit:

Global Payments Canada Finance Corporation - On September 30, 2013, we entered into a revolving overdraft facility for up to $80.0 million CAD to fund interchange and merchants prior to receipt of corresponding settlement funds from the card associations. This credit facility has a variable short-term interest rate.

Malta - On October 9, 2013, we entered into an amendment of our revolving overdraft facility for up to 2.5 million EUR to fund interchange and merchants prior to receipt of corresponding settlement funds from the card associations. This credit facility has a variable short-term interest rate plus a margin.

US Wells Fargo Credit Facility - On September 26, 2013, we entered into a revolving overdraft facility for up to $50.0 million to fund interchange and merchants prior to receipt of corresponding settlement funds from the card associations. Interest expense is incurred based on a variable short-term interest rate plus a margin. As of November 30, 2013, the facility was undrawn.

Term Loan

On September 28, 2012, we entered into a five-year unsecured $700.0 million term loan agreement with a syndicate of banks. The term loan expires in September 2017 and bears interest, at our election, at the prime rate or LIBOR, plus a leverage based margin. As of November 30, 2013 the interest rate on the term loan was 2.4%. The term loan has scheduled quarterly principal payments of $17.5 million at the end of each fiscal quarter through maturity. As of November 30, 2013, the outstanding balance of the term loan was $630.0 million. The November 2013 scheduled principal payment was due on a weekend. As a result, the principal payment was made on the following business day, December 2, 2013.

Notes Payable

United Card Services, our subsidiary in the Russian Federation, has notes payable with a total outstanding balance of approximately $4.9 million at November 30, 2013. These notes have a fixed interest rate of 8.5% with maturity dates ranging from December 2013 through November 2016.

Compliance with Covenants

There are certain financial and non-financial covenants contained in our various credit facilities and term loans. Our term loan agreement includes financial covenants requiring a leverage ratio no greater than 3.25 to 1.00 and a fixed charge coverage ratio no less than 2.50 to 1.00. We complied with these covenants as of and for the three and six months ended November 30, 2013 and November 30, 2012.

NOTE 7—INCOME TAX

We have a deferred tax asset of $93.1 million at November 30, 2013 primarily associated with the purchase of the remaining 49% interest in HSBC Merchant Services LLP in fiscal 2010.

Our effective tax rates were 26.9% and 27.6% for the three months ended November 30, 2013 and November 30, 2012, respectively. Our effective tax rates were 28.5% and 29.2% for the six months ended November 30, 2013 and November 30, 2012, respectively. The effective tax rates for the six months ended November 30, 2013 and November 30, 2012 reflect reductions to our United Kingdom deferred tax asset due to legislated enacted corporate tax rate reductions in the United Kingdom of 3% and 2%, respectively.

As of November 30, 2013 and May 31, 2013, other long-term liabilities included liabilities for unrecognized income tax benefits of $62.1 million and $53.8 million, respectively. During the three months ended November 30, 2013, we recognized an increase in liabilities of $5.0 million for unrecognized income tax benefits. During the six months ended November 30, 2013, we recognized an increase in liabilities of $8.3 million for unrecognized income tax benefits. During the three and six months ended November 30, 2013 and November 30, 2012, amounts recorded for accrued interest and penalty expense related to the unrecognized income tax benefits were insignificant.


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We conduct business globally and file income tax returns in the United States federal jurisdiction and various state and foreign jurisdictions. In the normal course of business, we are subject to examination by taxing authorities throughout the world, including such major jurisdictions as the United States, the United Kingdom and Canada. We are currently under audit with the United States Internal Revenue Service for fiscal years 2011 and 2010. We are no longer subject to income tax examinations for years ended May 31, 2006 and prior.

NOTE 8—SHAREHOLDERS’ EQUITY

On July 25, 2013, our Board of Directors approved a share repurchase program that authorized the purchase of up to $250.0 million of our common stock. For the three months ended November 30, 2013, we repurchased and retired 1.6 million shares for $85.7 million and prepaid $20.0 million for future repurchases pursuant to the accelerated share repurchase ("ASR") program described below, for a total of $105.7 million.

On October 7, 2013, we entered into an ASR program with Goldman, Sachs & Co. to repurchase an aggregate of $100.0 million of our common stock. The ASR is part of the Board authorized program to repurchase up to $250.0 million of our common stock. Under the program, we received approximately 1.5 million shares at the inception of the ASR. The total number of shares ultimately repurchased under the agreement will be determined upon final settlement and will be based on the volume-weighted average price of our common stock during the repurchase program. We anticipate that all repurchases under the ASR will be completed during our third fiscal quarter. When we complete the ASR, we will have $124.5 million remaining under share repurchase programs.

NOTE 9—SHARE-BASED AWARDS AND OPTIONS

As of November 30, 2013, we have awards outstanding under four share-based employee compensation plans. The fair value of share-based awards is amortized as compensation expense on a straight-line basis over the vesting period.

Non-qualified stock options and restricted stock have been granted to officers, key employees and directors under the Global Payments Inc. 2000 Long-Term Incentive Plan, as amended and restated (the "2000 Plan"), the Global Payments Inc. Amended and Restated 2005 Incentive Plan (the "2005 Plan"), an Amended and Restated 2000 Non-Employee Director Stock Option Plan (the "Director Plan"), and the Global Payments Inc. 2011 Incentive Plan (the "2011 Plan") (collectively, the "Plans"). There were no further grants made under the 2000 Plan after the 2005 Plan was effective and the Director Plan expired by its terms on February 1, 2011 so no further grants will be granted thereunder.

The 2011 Plan permits grants of equity to employees, officers, directors and consultants. A total of 7.0 million shares of our common stock was reserved and made available for issuance pursuant to awards granted under the 2011 Plan. Effective with the adoption of the 2011 Plan, there will be no future grants under the 2005 Plan.

The following table summarizes the share-based compensation cost charged to income for (i) all stock options granted, (ii) our restricted stock program (including PRSUs and TSRs), and (iii) our employee stock purchase plan. The total income tax benefit recognized for share-based compensation in the accompanying statements of income is also presented.

 
Three Months Ended
 
Six Months Ended
 
November 30, 2013
 
November 30, 2012
 
November 30, 2013
 
November 30, 2012
 
(in millions)
Share-based compensation expense
$
7.2

 
$
5.0

 
$
12.0

 
$
9.2

Income tax benefit
$
2.0

 
$
1.3

 
$
3.3

 
$
2.7

 
Restricted Stock

Shares and performance units awarded under the restricted stock program of the Plans are held in escrow and released to the grantee upon the grantee’s satisfaction of conditions of the grantee’s restricted stock agreement. The grant date fair value of restricted stock awards is based on the quoted market value of our common stock at the award date.

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Certain executives are granted two different types of performance units under our restricted stock program. A portion of those performance units represent the right to earn 0% to 200% of a target number of shares of our common stock depending upon the achievement level of certain performance measures during the grant year (“PRSUs”). The target number of PRSUs and the performance measures (at threshold, target, and maximum) are set by the Compensation Committee of our Board of Directors. PRSUs are converted to a time-based restricted stock grant only if our performance during the fiscal year exceeds pre-established goals. The other portion of these performance units represent the right to earn 0% to 200% of target shares of our common stock based on our relative total shareholder return compared to peer companies over a three year performance period ("TSRs"). The target number of TSRs for each executive is set by the Compensation Committee of our Board of Directors and a monte carlo simulation is used to calculate the estimated share payout.

Grants of restricted awards are subject to forfeiture if a grantee, among other conditions, leaves our employment prior to expiration of the restricted period. New grants of restricted awards generally vest one year after the date of grant in 25% increments over a four year period, with the exception of TSRs which vest after a three year period.

The following table summarizes the changes in non-vested restricted stock awards for the six months ended November 30, 2013 (share awards in thousands):

 
 
Shares
 
Weighted Average
Grant-Date
Fair Value
 
 
 
 
 
Non-vested at May 31, 2013
 
1,096

 
$
44

Granted
 
550

 
47

Vested
 
(360
)
 
44

Forfeited
 
(99
)
 
44

Non-vested at November 30, 2013
 
1,187

 
45



The total fair value of share awards vested during the six months ended November 30, 2013 and November 30, 2012 was $15.9 million and $13.2 million, respectively.

We recognized compensation expense for restricted stock of $6.8 million and $4.4 million in the three months ended November 30, 2013 and November 30, 2012, respectively. We recognized compensation expense for restricted stock of $11.1 million and $8.0 million in the six months ended November 30, 2013 and November 30, 2012, respectively. As of November 30, 2013, there was $48.1 million of total unrecognized compensation cost related to non-vested restricted stock awards that is expected to be recognized over a weighted average period of 2.7 years.


Employee Stock Purchase Plan

We have an Employee Stock Purchase Plan under which the sale of 2.4 million shares of our common stock has been authorized. Employees may designate up to the lesser of $25,000 or 20% of their annual compensation for the purchase of our common stock. The price for shares purchased under the plan is 85% of the market value on the last day of the quarterly purchase period. As of November 30, 2013, 1.1 million shares had been issued under this plan, with 1.3 million shares reserved for future issuance. We recognized compensation expense for the plan of $0.1 million and $0.2 million in the three months ended November 30, 2013 and November 30, 2012, respectively. We recognized compensation expense for the plan of $0.2 million and $0.3 million in the six months ended November 30, 2013 and November 30, 2012, respectively.
 
The weighted average grant-date fair value of each designated share purchased under this plan during the six months ended November 30, 2013 and November 30, 2012 was $7 and $6, respectively, which represents the fair value of the 15% discount.


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Stock Options

Stock options are granted at 100% of fair market value on the date of grant and have 10-year terms. Stock options granted vest one year after the date of grant in 25% increments over a four year period. The Plans provide for accelerated vesting under certain conditions. There were no options granted under the Plans during the six months ended November 30, 2013 and November 30, 2012.

The following is a summary of our stock option activity as of and for the six months ended November 30, 2013:
 
 
 
 
 
 
 
Weighted
 
 
 
 
 
 
Weighted
 
Average
 
 
 
 
 
 
Average
 
Remaining
 
Aggregate
 
 
 
 
Exercise
 
Contractual
 
Intrinsic
 
 
Options
 
Price
 
Term
 
Value
 
 
(in thousands)
 
 
 
(years)
 
(in millions)
 
 
 
 
 
 
 
 
 
Outstanding at May 31, 2013
 
1,765

 
$
35

 
3.5
 
$
23.9

Granted
 

 

 
 
 
 
Forfeited
 
(63
)
 
39

 
 
 
 
Exercised
 
(824
)
 
29

 
 
 
 
Outstanding at November 30, 2013
 
878

 
41

 
4.3
 
$
19.9

 
 
 
 
 
 
 
 
 
Options vested and exercisable at November 30, 2013
 
819

 
41

 
4.2
 
$
18.5


The aggregate intrinsic value of stock options exercised during the six months ended November 30, 2013 and November 30, 2012 was $16.5 million and $5.4 million. As of November 30, 2013, we had $0.5 million of total unrecognized compensation cost related to unvested options which we expect to recognize over a weighted average period of 0.96 years. We recognized compensation expense for stock options of $0.2 million and $0.4 million in the three months ended November 30, 2013 and November 30, 2012, respectively. We recognized compensation expense for stock options of $0.6 million and $0.9 million in the six months ended November 30, 2013 and November 30, 2012, respectively.
 
NOTE 10—SUPPLEMENTAL CASH FLOW INFORMATION

Supplemental cash flow disclosures are as follows:

 
Six Months Ended
 
November 30, 2013
  
November 30, 2012
 
(in thousands)
Supplemental cash flow information:
 
  
 
Income taxes paid, net of refunds
$
45,620

 
$
23,236

Interest paid
$
14,357

 
$
7,772




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NOTE 11—NONCONTROLLING INTERESTS

The following table details the components of redeemable noncontrolling interests for the six months ended November 30, 2012:

 
Six Months Ended
 
November 30, 2012
 
(in thousands)
Beginning balance
$
144,422

Net income attributable to redeemable noncontrolling interest
1,814

Foreign currency translation adjustment
573

Decrease in the maximum redemption amount of redeemable noncontrolling interest
(817
)
Derecognition of redeemable noncontrolling interest
(145,992
)
Ending balance
$


For the six months ended November 30, 2013 and November 30, 2012, net income included in the consolidated statements of changes in equity is reconciled to net income presented in the consolidated statements of income as follows:

 
Six Months Ended
 
November 30, 2013
 
November 30, 2012
 
(in thousands)
Net income attributable to Global Payments
$
138,540

 
$
116,858

Net income attributable to nonredeemable noncontrolling interests
13,025

 
10,861

Subtotal per statement of changes in equity
151,565

 
127,719

Net income attributable to redeemable noncontrolling interest

 
1,814

Net income
$
151,565

 
$
129,533


The following table is the reconciliation of net income attributable to noncontrolling interest to comprehensive income attributable to noncontrolling interest for the three and six months ended November 30, 2013 and November 30, 2012:

 
Three Months Ended
 
November 30, 2013
 
November 30, 2012
 
(in thousands)
Net income attributable to noncontrolling interest, net of tax
$
5,960

 
$
5,188

Foreign currency translation attributable to nonredeemable noncontrolling interests
4,055

 
4,588

Comprehensive income attributable to noncontrolling interests, net of tax
$
10,015

 
$
9,776



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Six Months Ended
 
November 30, 2013
 
November 30, 2012
 
(in thousands)
Net income attributable to noncontrolling interest, net of tax
$
13,025

 
$
12,675

Foreign currency translation attributable to nonredeemable noncontrolling interests
6,617

 
6,979

Foreign currency translation attributable to redeemable noncontrolling interests

 
573

Comprehensive income attributable to noncontrolling interests, net of tax
$
19,642

 
$
20,227



NOTE 12—SEGMENT INFORMATION

General information

We operate in two reportable segments, North America merchant services and International merchant services. The merchant services segments primarily offer processing solutions for credit cards, debit cards, and check-related services.

Information about profit and assets

We evaluate performance and allocate resources based on the operating income of each segment. The operating income of each segment includes the revenues of the segment less those expenses that are directly related to those revenues. Operating overhead, shared costs and certain compensation costs are included in Corporate in the following table. Interest expense or income and income tax expense are not allocated to the individual segments. Lastly, we do not evaluate performance or allocate resources using segment asset data. The accounting policies of the reportable segments are the same as those described in the Summary of Significant Accounting Policies in Note 1.

Information on segments, including revenue by geographic distribution within segments, and reconciliations to consolidated revenues and consolidated operating income are as follows for the three and six months ended November 30, 2013 and November 30, 2012:


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Three Months Ended
 
Six Months Ended
 
November 30, 2013
 
November 30, 2012
 
November 30, 2013
 
November 30, 2012
 
(in thousands)
 
 
 
 
 
 
 
 
Revenues:
 
 
 
 
 
 
 
United States
$
361,793

 
$
339,998

 
$
725,626

 
$
685,896

Canada
85,240

 
80,770

 
171,912

 
161,667

   North America merchant services
447,033

 
420,768

 
897,538

 
847,563

 
 
 
 
 
 
 
 
Europe
146,866

 
131,161

 
290,054

 
259,626

Asia-Pacific
40,223

 
36,609

 
76,215

 
71,636

   International merchant services
187,089

 
167,770

 
366,269

 
331,262

 Consolidated revenues
$
634,122

 
$
588,538

 
$
1,263,807

 
$
1,178,825

 
 
 
 
 
 
 
 
Operating income (loss) for segments:
 
 
 
 
 
 
 
North America merchant services
$
70,437

 
$
67,114

 
$
140,136

 
$
134,331

International merchant services
62,467

 
53,987

 
124,008

 
111,127

Corporate (1)
(20,997
)
 
(4,519
)
 
(44,853
)
 
(48,388
)
     Consolidated operating income
$
111,907

 
$
116,582

 
$
219,291

 
$
197,070

 
 
 
 
 
 
 
 
Depreciation and amortization:
 
 
 
 
 
 
 
North America merchant services
$
13,612

 
$
12,569

 
$
27,066

 
$
21,825

International merchant services
13,799

 
14,234

 
27,143

 
27,857

Corporate
1,607

 
1,358

 
3,183

 
2,373

Consolidated depreciation and amortization
$
29,018

 
$
28,161

 
$
57,392

 
$
52,055


(1) Includes processing system intrusion credits of $7.0 million and $14.5 million for the three months ended November 30, 2013 and November 30, 2012, respectively. Includes a processing system intrusion credit of $7.0 million and a charge of $9.5 million for the six months ended November 30, 2013 and November 30, 2012, respectively.

Our results of operations and our financial condition are not significantly reliant upon any single customer.

NOTE 13—COMMITMENTS AND CONTINGENCIES

BIN/ICA Agreements

 We have entered into sponsorship or depository and processing agreements with certain banks. These agreements allow us to use the banks' identification numbers, referred to as Bank Identification Number ("BIN") for Visa transactions and Interbank Card Association ("ICA") number for MasterCard transactions, to clear credit card transactions through Visa and MasterCard. Certain of such agreements contain financial covenants, and we were in compliance with all such covenants as of November 30, 2013.

Effective September 30, 2013, Global Payments Canada Finance Corporation commenced operations and became a direct member of Visa Canada. Accordingly, we no longer use third party Visa sponsorship in Canada.
 


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Table of Contents

ITEM 2- MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
For an understanding of the significant factors that influenced our results, the following discussion should be read in conjunction with our unaudited consolidated financial statements and related notes appearing elsewhere in this report. This management’s discussion and analysis should also be read in conjunction with the management’s discussion and analysis and consolidated financial statements included in our Annual Report on Form 10-K for the fiscal year ended May 31, 2013.

General
 
We are a provider of electronic payments transaction processing services for consumers, merchants, independent sales organizations (ISOs), financial institutions, government agencies and multi-national corporations located throughout the United States, Canada, Brazil, the United Kingdom, Spain, the Republic of Malta, the Czech Republic, the Russian Federation and the Asia-Pacific region. We serve as an intermediary to facilitate payment transactions and operate in two business segments, North America merchant services and International merchant services. We were incorporated in Georgia as Global Payments Inc. in September 2000 and spun-off from our former parent company on January 31, 2001. Including our time as part of our former parent company, we have been in the payments business since 1967.

Our North America merchant services and International merchant services segments target customers in many vertical industries including financial services, gaming, government, health care, professional services, restaurants, retail, universities, nonprofit organizations and utilities.

Our offerings provide merchants, ISOs and financial institutions with credit and debit card transaction processing and check-related services. Our primary business model provides payment products and services directly to merchants as our end customers. We also provide similar products and services to financial institutions and a limited number of ISOs that, in turn, resell our products and services, in which case, the financial institutions and select ISOs are our end customers. These particular services are marketed in the United States, Canada, and parts of Europe.

The majority of merchant services revenue is generated on services priced as a percentage of transaction value or a specified fee per transaction, depending on card type. We also charge other fees based on specific services that are unrelated to the number of transactions or the transaction value. Revenue from credit cards and signature debit cards is generally based on a percentage of transaction value along with other related fees, while revenue from PIN debit cards is typically based on a fee per transaction.

Our products and services are marketed through a variety of sales channels that include our integrated solutions channel, a dedicated direct sales force, ISOs, an internal telesales group, retail outlets, trade associations, alliance bank relationships and financial institutions. We seek to leverage the continued shift to electronic payments by expanding market share in our existing markets through our distribution channels or through acquisitions in North America, the Asia-Pacific region and Europe, and investing in and leveraging technology and people, thereby maximizing shareholder value. We also seek to enter new markets through acquisitions in the Asia-Pacific region, Europe, and Latin America.

Our business does not have pronounced seasonality in which more than 30% of our revenues occur in one quarter. However, each geographic channel has somewhat higher and lower quarters given the nature of the portfolio. While there is some variation in seasonality across markets, the first and fourth quarters are generally the strongest, and the third quarter tends to be the weakest due to lower volumes processed in the months of January and February.

Executive Overview

For the six months ended November 30, 2013, revenues increased 7.2% to $1,263.8 million from $1,178.8 million for the prior year's comparable period, reflecting growth in all of our markets.
 
Consolidated operating income was $219.3 million for the six months ended November 30, 2013 compared to $197.1 million for the prior year's comparable period. Consolidated operating income for the six months ended November 30, 2013 and November 30, 2012 includes a processing system intrusion credit of $7.0 million and an expense of $9.5 million, respectively. Net income attributable to Global Payments increased $21.7 million, or 18.6%, to $138.5 million for the six months ended November 30, 2013 from $116.9

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million in the prior year's comparable period, resulting in a $0.40 increase in diluted earnings per share to $1.88 for the six months ended November 30, 2013 from $1.48 for the six months ended November 30, 2012.

North America merchant services segment revenue increased $50.0 million, or 5.9%, to $897.5 million for the six months ended November 30, 2013 from $847.6 million for the six months ended November 30, 2012. North America merchant services segment operating income increased to $140.1 million for the six months ended November 30, 2013 from $134.3 million for the six months ended November 30, 2012, with operating margins of 15.6% and 15.8% for the six months ended November 30, 2013 and November 30, 2012. The growth in the North America merchant services segment is primarily due to growth in our United States integrated solutions and direct sales channels and growth in Canada.

International merchant services segment revenue increased $35.0 million, or 10.6%, to $366.3 million for the six months ended November 30, 2013 from $331.3 million for the six months ended November 30, 2012. International merchant services operating income also increased to $124.0 million for the six months ended November 30, 2013 from $111.1 million for the six months ended November 30, 2012, with operating margins of 33.9% and 33.5% for the six months ended November 30, 2013 and November 30, 2012, respectively. The growth in the International merchant services segment is due to growth across our European markets and in the Asia-Pacific region.






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Table of Contents

Results of Operations

The following table shows key selected financial data for the three months ended November 30, 2013 and November 30, 2012, this data as a percentage of total revenues, and the changes between three months ended November 30, 2013 and November 30, 2012, in dollars and as a percentage of the prior year's comparable period.
 
Three Months Ended November 30, 2013
 
% of Revenue(1)
 
Three Months Ended November 30, 2012
 
% of Revenue(1)
 
Change
 
% Change
 
(dollar amounts in thousands)
Revenues:
 
 
 
 
 
 
 
 
 
 
 
United States
$
361,793

 
57.1
 %
 
$
339,998

 
57.8
 %
 
$
21,795

 
6.4
 %
Canada
85,240

 
13.4
 %
 
80,770

 
13.7
 %
 
4,470

 
5.5
 %
    North America merchant services
447,033

 
70.5
 %
 
420,768

 
71.5
 %
 
26,265

 
6.2
 %
 
 
 
 
 
 
 
 
 
 
 
 
Europe
146,866

 
23.2
 %
 
131,161

 
22.3
 %
 
15,705

 
12.0
 %
Asia-Pacific
40,223

 
6.3
 %
 
36,609

 
6.2
 %
 
3,614

 
9.9
 %
    International merchant services
187,089

 
29.5
 %
 
167,770

 
28.5
 %
 
19,319

 
11.5
 %
 
 
 
 
 
 
 
 
 
 
 
 
          Total revenues
$
634,122

 
100
 %
 
$
588,538

 
100
 %
 
$
45,584

 
7.7
 %
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated operating expenses:
 
 
 
 
 
 
 
 
 
 
 
Cost of service
$
235,170

 
37.1
 %
 
$
210,268

 
35.7
 %
 
$
24,902

 
11.8
 %
Sales, general and administrative
294,045

 
46.4
 %
 
276,177

 
46.9
 %
 
17,868

 
6.5
 %
Processing system intrusion
(7,000
)
 
(1.1
)%
 
(14,489
)
 
(2.5
)%
 
7,489

 
(51.7
)%
          Operating income
$
111,907

 
17.6
 %
 
$
116,582

 
19.8
 %
 
$
(4,675
)
 
(4.0
)%
 
 
 
 
 
 
 
 
 
 
 
 
Operating income (loss) for segments:
 
 
 
 
 
 
 
 
 
 
 
North America merchant services
$
70,437

 
 
 
$
67,114

 
 
 
$
3,323

 
5.0
 %
International merchant services
62,467

 
 
 
53,987

 
 
 
8,480

 
15.7
 %
Corporate(2)
(20,997
)
 
 
 
(4,519
)
 
 
 
(16,478
)
 
364.6
 %
          Operating income
$
111,907

 
 
 
$
116,582

 
 
 
$
(4,675
)
 
(4.0
)%
 
 
 
 
 
 
 
 
 
 
 
Operating margin for segments:
 
 
 
 
 
 
 
 
 
 
 
North America merchant services
15.8
%
 
 
 
16.0
%

 
 
(0.2
)%
 
 
International merchant services
33.4
%
 
 
 
32.2
%

 
 
1.2
 %
 
 

(1) Percentage amounts may not sum to the total due to rounding.
(2) Includes processing system intrusion credits of $7.0 million and $14.5 million in the three months ended November 30, 2013 and November 30, 2012, respectively.

The following table shows key selected financial data for the six months ended November 30, 2013 and November 30, 2012, this data as a percentage of total revenues, and the change between six months ended November 30, 2013 and November 30, 2012, in dollars and as a percentage of the prior year's comparable period. Accelerated Payment Technologies ("APT") results of operations are included in our consolidated results of operations and results of operations of our North America merchant services segment from October 1, 2012, the date we acquired APT. Accordingly, results of operations for the six months ended November 30, 2012 reflect the results of APT's operations for two months, while results of operations for the six months ended November 30, 2013 reflect the results of APT's operations for six months.

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Six Months Ended November 30, 2013
 
% of Revenue(1)
 
Six Months Ended November 30, 2012
 
% of Revenue(1)
 
Change
 
% Change
 
(dollar amounts in thousands)
Revenues:
 
 
 
 
 
 
 
 
 
 
 
United States
$
725,626

 
57.4
 %
 
$
685,896

 
58.2
%
 
$
39,730

 
5.8
 %
Canada
171,912

 
13.6
 %
 
161,667

 
13.7
%
 
10,245

 
6.3
 %
    North America merchant services
897,538

 
71.0
 %
 
847,563

 
71.9
%
 
49,975

 
5.9
 %
 
 
 
 
 
 
 
 
 
 
 
 
Europe
290,054

 
23.0
 %
 
259,626

 
22.0
%
 
30,428

 
11.7
 %
Asia-Pacific
76,215

 
6.0
 %
 
71,636

 
6.1
%
 
4,579

 
6.4
 %
    International merchant services
366,269

 
29.0
 %
 
331,262

 
28.1
%
 
35,007

 
10.6
 %
 
 
 
 
 
 
 
 
 
 
 
 
          Total revenues
$
1,263,807

 
100
 %
 
$
1,178,825

 
100
%
 
$
84,982

 
7.2
 %
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated operating expenses:
 
 
 
 
 
 
 
 
 
 
 
Cost of service
$
465,915

 
36.9
 %
 
$
414,659

 
35.2
%
 
$
51,256

 
12.4
 %
Sales, general and administrative
585,601

 
46.3
 %
 
557,596

 
47.3
%
 
28,005

 
5.0
 %
Processing system intrusion
(7,000
)
 
(0.6
)%
 
9,500

 
0.8
%