Board of Directors
William I Jacobs
Robert H.B. Baldwin, Jr.
Bob Baldwin, Jr. served as the Vice Chairman of Heartland Payment Systems, Inc. from June 2012 until the closing of the company’s merger with Global Payments in April 2016. In this role, he was responsible for key industry relationships, investor relations, information security and customer service operations. He previously held the positions of Heartland’s Chief Financial Officer from 2000 to 2007 and President from 2007 to 2012.
Prior to joining Heartland, he served as the Chief Financial Officer at COMFORCE Corporation, a publicly-traded staffing company. From 1985 through 1998, Mr. Baldwin was an Investment Banker with Citicorp and Smith Barney, where he served as a Managing Director in Smith Barney’s Financial Institutions advisory business.
He serves on a variety of boards including the Electronic Transactions Association (ETA), Communities in Schools in Washington, DC, and Nassau Presbyterian Church and Cemetery in Princeton, NJ.
Mr. Baldwin holds a master of business administration degree from Stanford University's Graduate School of Business and a bachelor of arts degree from Princeton University.
John G. Bruno
John G. Bruno serves as Chief Operations Officer and a member of the Executive Committee for Aon plc (NYSE: AON). In this role, Bruno is responsible for technology and global business operations, working across the firm to drive innovation, productivity, and enhancements in processes and systems to deliver the greatest efficiency and results for colleagues and clients.
He joined Aon in September 2014 as Executive Vice President of Enterprise Innovation and Chief Information Officer. In his time at Aon, Bruno has helped the firm more effectively serve clients by delivering technology solutions that increased colleague productivity and established platforms for growth.
Prior to joining Aon, Bruno was Executive Vice President, Industry & Field Operations and Corporate Development for NCR Corporation, where he led all of NCR’s lines of business inclusive of financial services, retail, hospitality, travel, telecom and technology, interactive printer solutions and small business. As NCR’s Chief Technology Officer, he played a prominent role in the company’s reinvention to a growth oriented hardware-enabled, software-driven business with a focus on innovation and business model transformation. Under his leadership NCR repositioned its brand and marketing approach to align with the company’s reinvention, defining and leading a new technology category of consumer transaction technologies.
Throughout his 25 year career in the technology industry, Bruno has held senior leadership positions with increasing responsibilities with Fortune 500 companies including Goldman Sachs, Merrill Lynch, Symbol Technologies, and Cisco Systems.
Mitchell L. Hollin
Mitchell L. Hollin serves as a Managing Partner of LLR Management, L.P., an independent private equity investment firm, where he focuses on investments in the financial services, information technology and outsourced business services and software sectors. He joined LLR Partners in August 2000.
From 1994 until joining LLR Partners, he was a founder and Managing Director of Advanta Partners LP, a private equity firm affiliated with Advanta Corporation. Mr. Hollin also served as the Vice President at Cedar Point Partners, and he began his private equity career in 1988 at Patricof and Co. Ventures.
Mr. Hollin has served on the boards of over a dozen public and private companies, including Heartland Payment Systems, Inc., where he served as an Independent Director from 2001 and Lead Independent Director from January 2011 until the closing of the company’s merger with Global Payments in April 2016.
He has more than 20 years of private equity investment experience and holds an M.B.A. in Finance and a B.S. in Economics with honors from the Wharton School of the University of Pennsylvania.
Ruth Ann Marshall
Ruth Ann Marshall is a member of the boards of Regions Financial Corporation (NYSE: RF), ConAgra Foods (NYSE: CAG), Pella Corporation and Trustwave. She is active in the community and has served on boards of several civic and academic organizations including the PGA First Tee, the Cox School of Business at Southern Methodist University and the Aspen Santa Fe Ballet.
In May 2006, Ruth Ann Marshall retired as President of the Americas, MasterCard International, where she was responsible for building all aspects of MasterCard’s issuance and acceptance business in the United States, Canada, Latin America and the Caribbean. The Americas Region of MasterCard generated more than half of the company’s worldwide volume in 2005.
Ms. Marshall joined MasterCard in 1999 as President of MasterCard North America and was instrumental in growing MasterCard’s share of payments.
Before joining MasterCard, Ms. Marshall served as Group Executive President of two electronic payment service companies, MAC Regional Network and Buypass Corporation. Upon acquisition of these companies by Concord EFS, she became Senior Executive Vice President of the combined companies, where she oversaw marketing, account management, customer service and product development. In April 1999, she was awarded Credit Card Management’s Leader of the New Millennium Award for the payments industry. Ms. Marshall started her career at IBM, where, over 18 years, she served in managerial and executive positions.
In 2004 and 2005, Ms. Marshall was selected by Forbes.com as one of the World’s 100 Most Powerful Women. Ms. Marshall earned a master’s degree in finance and a bachelor’s degree in business administration from Southern Methodist University in Dallas.
John M. Partridge
John M. Partridge served as President of Visa Inc. from 2009 until 2013 and as Chief Operating Officer from 2007 until 2009. Mr. Partridge joined Visa U.S.A., Visa Inc.’s predecessor, in 1999 and served as President and Chief Executive Officer of Inovant, LLC, the company that owns and operates VisaNet, an electronic payment processing network, from 2000 until 2007. From 1998 until joining Visa U.S.A., Mr. Partridge served as Senior Vice President and Chief Information Officer of Unum Provident Corp., a disability insurance company, where he led a corporate restructuring initiative and had direct responsibility for technology and operations.
From 1989 to 1998, Mr. Partridge was Executive Vice President for Credicorp Inc., where he was responsible for consumer banking, technology and operations. Prior to joining Credicorp Inc., Mr. Partridge held various management positions with Wells Fargo Bank.
He currently serves as Chairman of the Finance Committee and a member of the board of directors of CIGNA Corporation. He also serves on the advisory board of Corsair Capital. Mr. Partridge holds a Bachelor of Science degree in Economics from the University of California, Berkeley.
William B. Plummer
William Plummer has served as the executive vice president and chief financial officer of United Rentals, Inc., a publicly-traded equipment rental company, since December 2008. In this role, he is responsible for the development of the company’s finance activities, investor relations, and co-leads its merger, acquisition and divestiture strategies.
Mr. Plummer has more than two decades of financial leadership experience, including positions as chief financial officer of Dow Jones & Company, where he set policy for global finance and corporate strategy, and vice president and treasurer of Alcoa Inc., where he was responsible for global treasury policy and relationship management with commercial and investment banks. Previously, he held executive positions with Mead Corporation and General Electric Capital Corporation.
In addition to serving on the Global Payments Board, Mr. Plummer serves as a director for John Wiley & Sons, Inc., where he is a member of the audit and technology committees. He also previously served as a director for UIL Holdings Corporation, where he was a member of the compensation and retirement benefits committees.
Mr. Plummer holds degrees in aeronautics and astronautics from the Massachusetts Institute of Technology, and a master of business administration degree from Stanford University's Graduate School of Business.
Alan M. Silberstein
Alan Silberstein is a consultant in financial services, specializing in retail banking and turnaround management.
Alan served as President and Chief Executive Officer of Western Union and Executive Vice President of First Data Corporation, its parent, in 2000-2001. Prior to this position, he provided management advice to the parent company. Earlier, he served Travelers Property Casualty as Chairman and CEO of Claim Services, Midlantic Bank (now PNC Financial) as head of Retail Banking & Operations, and Chemical Bank (now JPMorgan Chase) as Director of Consumer Banking. Early in his career, before becoming a banker, Mr. Silberstein worked for the New York City Bureau of the Budget under Mayor John Lindsay; and, as a design engineer for Ford Motor Company.
In addition to serving on the Global Payments Board, he is a director of Green Bancorp, Inc., a bank holding company based in Houston, Texas.
He also serves on the Board of Visitors of Columbia University’s engineering school and on the boards of Tel Aviv University, the Sister Rose Thering Fund at Seton Hall University, and the Forward Association. He is a member of the Council on Foreign Relations and also of Business Executives for National Security, where he heads their project to fight terrorism by “following the money.”
In addition, he served in numerous banking industry groups including as chair of the American Bankers Association Retail Executive Committee, a three-year term on the Federal Reserve Board’s Consumer Advisory Council, and on the boards of both the New York Cash Exchange (NYCE) and CIRRUS ATM networks.
Mr. Silberstein received his Bachelor of Science degree in engineering from Columbia University and his MBA from Harvard.
Jeffrey S. Sloan
Jeffrey S. Sloan is the Chief Executive Officer and a member of the Board of Directors of Global Payments Inc. (NYSE:GPN), one of the largest worldwide providers of payment technology solutions. He is a decisive leader with deep industry knowledge and nearly 25 years of experience in financial services and technology. Mr. Sloan joined Global Payments as President in 2010 and became Chief Executive Officer in 2013.
Prior to joining Global Payments, Mr. Sloan was a partner and the worldwide head of the Financial Technology Group in New York for Goldman, Sachs & Co. He pioneered the development of the firm’s payments practice in investment banking, where he led many of the landmark transactions in payments over nearly two decades.
He earned dual BA and BS degrees from The Wharton School of the University of Pennsylvania in 1989 (summa cum laude) and a JD from New York University School of Law in 1992 (magna cum laude). Mr. Sloan and his wife, Victoria, have three children and live in Atlanta, Georgia.
Mr. Sloan serves on the Executive Committees and the Boards of Directors of Fleetcor Technologies, Inc., Pace Academy and the Metro Atlanta Chamber of Commerce. He is the President and Chairman of the Board of Directors of the Electronic Transactions Association. Mr. Sloan also serves on the Undergraduate Executive Board of The Wharton School of the University of Pennsylvania.
Michael W. Trapp
Mike Trapp currently serves on the board of directors of Global Payments Inc. and also serves as non-executive Chairman of the Board at The North Highland Company, an ESOP-owned, rapidly growing technology and management consulting company.
Mike retired from Ernst & Young in 2000 after a 38-year career where he served as the Managing Partner of the Southeast Area, the largest of Ernst & Young’s 12 U.S. areas. He was also a member of Ernst & Young’s Partner Advisory Council. In addition, Mike served as a senior advisor to many of the firm’s clients--both Fortune 500 as well as entrepreneurial companies.
Mike has been an active business leader in Atlanta, serving as a board member for numerous civic organizations. These include: Atlanta Symphony Orchestra, Woodruff Arts Center, Marist School, Atlanta Chamber of Commerce, Central Atlanta Progress, Jekyll Island Foundation, Society of International Business Fellows, and United Way. He is a member of the Atlanta Rotary.
Mike is a graduate from St. Louis University in 1962 with a Bachelor of Science of Commerce degree in Industrial Relations. He joined Ernst & Young in St. Louis in June 1962. After serving in E&Y’s National and Oklahoma City offices, he moved to Atlanta in 1976 to be the office-managing partner.
Mike and his wife, Shirley, have been married 51 years and have 4 adult children and 6 grandchildren. He enjoys golf, bird hunting, fishing, working out and music.