F. Thaddeus Arroyo


Thaddeus Arroyo serves as the Chief Executive Officer of AT&T Consumer. He has overall responsibility for the company’s integrated consumer internet, video entertainment and mobility organization.  His organization serves more than 159 million wireless subscribers, reaches 14 million customer locations with fiber internet, and is one of the world’s largest providers of pay TV.   His organization also oversees both of AT&T’s prepaid wireless brands – AT&T PREPAID and Cricket Wireless – with a combined base of more than 16.5 million customers. His responsibilities include AT&T’s retail distribution network, which includes more than 5,400 AT&T retail locations and Cricket’s nearly 5,000 stores.

He previously served as Chief Executive Officer of AT&T Business, responsible for the company's integrated global Business Solutions organization, which serves nearly 3 million business customers in nearly 200 countries.  Throughout his career, Mr. Arroyo has held diverse executive positions. He was the CEO of AT&T Mexico, LLC, where he led the expansion of the AT&T high-speed mobile network and distribution channels in Mexico. As President-Technology Development, he led the transformation of AT&T’s technology strategy. Under Mr. Arroyo’s leadership as Chief Information Officer (CIO), AT&T was widely recognized for its thought leadership and creativity in technology innovation and execution. Prior to AT&T, he also served as CIO at Cingular Wireless and Senior Vice President of Product Marketing and Development for Sabre Corporation.

Mr. Arroyo serves on the Board of Directors of Global Payments as a Director and Technology Committee Chair. He also serves on the board of the National Center for Women & Information Technology (NCWIT) and SMU Cox School of Business Executive Advisory Board. He is a trustee for the Dallas Museum of Art and a Governance Fellow with the National Association of Corporate Directors.  

He is a graduate of the University of Texas at Arlington and he earned a master’s degree in business administration from Southern Methodist University Cox School of Business.